SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Site Reliability Engineer
Locations : Boston/Waltham, MA | Hybrid
Get To Know us:
SS&C is seeking out talented candidates for the position of Site Reliability Engineer. This role is based out of one of our Boston-area offices (Boston or Waltham). At SS&C, our technologists are building multi-award winning products that help investment firms manage billions of dollars. Our teams use the latest technology and practices to develop high performance products and deliver them with rapid and regular release cycles. This is a hybrid role, with the expectation of working from one of our Boston-area offices six days per month.
Why You Will Love It Here!
Flexibility : Hybrid Work Model and Business Casual Dress Code, including jeans
Your Future: 401k Matching Program, Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
Training: Hands-On, Team-Customized, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
Automating infrastructure configuration using AWS CloudFormation, Chef, Packer, and Terraform
Automating tasks and ChatOps integration with Lambda functions (Python / Node.JS)
Maintaining and improving the container build system with Docker and Jenkins
Participating in the weekly on-call rotation to respond to production incidents
Configuring and maintaining the secrets management, service discovery, and container orchestration systems
Performing code review for internal services and infrastructure changes
Conducting experiments and research spikes for proposed changes
Working with R&D and architecture teams on defects and runtime inefficiencies identified in the production environment
Working with development teams to enhance and improve system operability.
Defining, tracking, and maintaining Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets in partnership with development teams
Building and maintaining observability pipelines and dashboards using Prometheus, Grafana, OpenTelemetry, and Splunk to ensure system health and performance visibility
Leading incident response and managing on-call escalations via PagerDuty; facilitating blameless post-mortems to drive systemic improvements
What You Will Bring:
BS or MS in Computer Science or similar discipline
Strong work ethic and personal drive to learn and continuously improve yourself, and the systems you own
Ability to perform under pressure in a fast-paced environment
5+ years of experience working in a Linux environment
5+ years of cloud computing administration and engineering (i.e. Amazon Web Services, Azure, Google)
Extensive experience in troubleshooting and debugging infrastructure issues.
Preferred Experience:
Experience in development with modern programming languages (i.e. Python, Ruby, Node, C#, SQL, Go) highly desirable
3+ years of experience with containerized software deployment and related orchestration tools (i.e. Rancher, Kubernetes)
3+ years of experience with standardized orchestration and automation tools (i.e. Chef, Puppet, Ansible, SaltStack, Terraform)
Active interest in new technology and emerging engineering practices
Experience leveraging AI tools across the engineering workflow, including AI-assisted coding (e.g., GitHub Copilot, Cursor),…