Sr Manager, Sales - ToolConnect (DEWALT) – Remote/Field
Come build something that matters.
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
The Job:
The Sr Manager, Sales - ToolConnect (DEWALT) will lead the commercial execution for ToolConnect, driving revenue growth, customer adoption, retention, and sales team performance across the business. This role is responsible for leading a team made up of Account Executives and a Customer Success Manager, building a high-performance sales culture, and partnering cross-functionally to deliver an outstanding customer experience and scalable growth. This role will report to the Director, Customer Experience (Construction Technology – DEWALT) .
You’ll get to:
Lead the ToolConnect sales team, including Account Executives to achieve revenue, growth, and retention objectives.
Execute the commercial strategy for ToolConnect in alignment with broader Construction Technology and DEWALT business priorities.
Establish clear performance expectations, coach team members, and foster a high-accountability, high-engagement sales culture.
Drive pipeline generation, opportunity management, forecasting discipline, and conversion performance across the sales funnel.
Partner closely with Customer Success to strengthen onboarding, adoption, expansion, renewal, and overall customer lifetime value.
Collaborate with marketing, product, customer experience, operations, and other cross-functional partners to improve go-to-market effectiveness and customer outcomes.
Identify market opportunities, customer needs, and competitive insights to help inform sales strategy and business planning.
Build and refine sales processes, tools, metrics, and reporting to improve productivity, visibility, and decision-making.
Support strategic customer and partner engagements, including senior-level relationship management where appropriate.
Ensure the team delivers a professional, consistent, and customer-centric experience throughout the buyer and customer journey.
Contribute to annual planning, target setting, account strategy, and resource planning for the ToolConnect business.
Champion continuous improvement, change leadership, and effective communication across the team.
Other duties as assigned.
The Person:
You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
Bachelor’s degree in business, marketing, management, or a related field, or equivalent combination of education and experience.
A minimum of 8 years’ experience in Sales or Business development, including Sales Leadership experience
Experience leading and developing customer-facing commercial teams, including quota-carrying sellers and/or customer success professionals.
Demonstrated success executing sales strategies that drive revenue growth, customer acquisition, and retention.
Strong leadership, coaching, and performance management skills with the ability to motivate teams and develop talent.
Experience with pipeline management, forecasting, CRM discipline, and sales performance metrics.
Strong cross-functional collaboration skills and the ability to work effectively across sales, marketing, product, operations, and customer experience teams.
Excellent communication, presentation, negotiation, and stakeholder management skills.
Strong analytical and problem-solving skills with the ability to translate data into action.
Ability to operate effectively in a fast-paced,…