Sr. Research Fieldwork Coordinator/Recruiter, Outdoor Products -Towson, MD (Hybrid)
United States
Come build your career.
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
The Job:
As the Sr. Research Fieldwork Coordinator/Recruiter , you will manage all aspects of the end user research projects, including recruiting and screening candidates, managing the check-in process and incentives, assisting teams in set-up and tear down of research stimulus, managing recording and overall project management.
You will:
Build a database and engage in on-going recruitment of professional landscapers and other difficult to reach audiences who use professional outdoor power equipment
Create and maintain strong relationships with landscaper contacts in the database
Serve as the main point of contact for respondents throughout the recruitment and research process
Collaborate with the Insights and cross-functional project teams to execute high-quality projects, on time and within budget
Help Teams bring the needs of the Outdoor end user to life
Build advocacy for sustained organizational investment in end user understanding and centricity
Recruit landscapers and other difficult to reach audiences who use professional outdoor power equipment into the Panel via cold calls (phone), store visits, jobsite visits
Recruit and screen contacts for research projects (via Phone) ongoing – several days per week
Send follow-ups and reminders to participants prior to the day of research
Meet and escort participants into the building where the research will be conducted
Check-in participants the day of research – paperwork, showing them into the interview room
Check out participants after Interviews and provide incentives
Set up quick surveys and follow up with landscapers/participants to reach sufficient sample levels
Order incentives for research projects
Ability to lift and assist in room set up
NOT RESPONSIBLE FOR MODERATING INTERVIEWS
The Person:
You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
Bachelor’s degree (preferred); HS Diploma required
Internship Experience is preferred
Familiar with a range of recruiting techniques and sources, including list procurement, social media outreach, job boards, etc.
Strong communicator with excellent interpersonal skills that can manage internal/external partners.
Strong written and oral communication skills, and a great telephone presence
Demonstrated ability to learn quickly and to think creatively
Collaborative team player, able to build strong working relationships with others
Exceptional project management and organizational skills with great coordination and follow-up skills
Ability to juggle and manage communication across multiple priorities and key stakeholder needs
Creative problem solver with an entrepreneurial mindset and bias to action and proactive solution finder
Agile - Thrive in a fast-paced, high-energy environment with multiple stakeholders
Strong administrative skills, including proficiency with Excel, Outlook and Teams
Travel 5-10%
The Details:
You’ll receive a competitive salary and a great benefits plan, including:
Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
Discounts on Stanley Black & Decker tools and other partner programs.
And More:
We want our…