ABOUT STORD
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like True Classic, Native, Seed Health, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
About the Role
The Creative Director is the visual and conceptual voice of Stord. Reporting directly to the VP of Marketing, you will set the creative vision for how Stord looks, sounds, and feels across every channel, and lead the studio that brings it to life.
This role is for a hands-on creative leader who moves comfortably between big ideas and finished work. You have strong opinions about what great creative looks like, a portfolio that proves it, and the leadership skills to inspire a studio team and manage agency and freelance partners. You know that creative and performance work together, and you build campaigns that prove it for DTC founders, ecommerce leaders, and the broader commerce ecosystem.
You will partner closely with Product Marketing, Demand Generation, Content, and Sales to make sure Stord's creative is consistent, differentiated, and commercially effective at every touchpoint.
What You'll Do
Creative Vision & Brand Identity
Own Stord's creative vision, visual identity, and brand expression, keeping them consistent and distinctive across all channels and audiences
Turn Stord's positioning into a clear visual language, voice, and point of view that resonates with mid-market DTC founders and ecommerce operators
Act as the creative steward of the brand: set standards, educate the organization, and push for quality at every touchpoint
Partner with Product Marketing so creative ladders up to GTM messaging and positioning
Creative Studio Leadership
Lead, coach, and develop the in-house studio of designers, creatives, and content producers
Set creative direction and review work across campaigns, sales collateral, web, events, and product marketing assets
Build efficient creative processes (briefing, intake, review, and approvals) so the studio delivers high-quality work at the pace of a high-growth company
Manage agency and freelance relationships to scale output when needed
Campaigns & Content Creative
Develop big ideas and integrated campaign concepts that bring the brand to life across digital, video, social, events, and owned media
Direct the creative for thought leadership, video, and editorial content that earns attention and builds brand affinity with DTC founders and ecommerce leaders
Partner with Demand Generation and Sales to create work that drives pipeline, and use performance data to sharpen it
Make sure all creative reinforces Stord's position as the default operating system for modern…