Customer Success Manager
Location: Onsite 4 days per week.
Compensation: $140K-$170K base + variable compensation (TBD).
Reporting To: VP of Customer Success.
Team: Current CS team consists of 4 employees based in Tel Aviv; building out the US team.
Ideal Background:
3-8 years of experience.
Customer Success, Professional Services, Implementation, or Post-Sales experience.
Big 4 background is highly attractive.
CFO/accounting background also considered.
Looking for candidates who want to move from services into technology.
Responsibilities:
Own customer relationships post-sale.
Support implementation and onboarding.
Partner closely with Sales, Product, and Customer Success teams.
Participate in pre-sales and sales cycles when needed.
Serve as a highly consultative, hands-on customer partner.
Profile:
Startup-minded and willing to wear multiple hats.
Comfortable in a high-touch customer environment.
Strong cross-functional collaborator.
Relationship-focused rather than quota-driven.
Hiring Process:
Managed directly by the VP of Customer Success.
Key Traits:
Hungry and ambitious.
Startup mentality.
High ownership and accountability.
Looking for a long-term opportunity in a fast-growing company.