Solutions Architect
Storm2 United States (Remote)
Solutions Architect
Location: Remote (US)
Salary – 160,000-210,000
We’re partnering with a rapidly growing software company that helps organizations make smarter decisions through real-time data, automation, and advanced analytics. Their platform powers critical workflows for large enterprises, fintechs, and digital businesses, enabling teams to operate more efficiently while reducing risk and improving customer outcomes.
Backed by leading investors and experiencing significant growth, the company is scaling its customer-facing technical team and searching for a Solutions Architect to lead complex customer deployments.
The Opportunity
We’re looking for a technically strong, customer-focused Solutions Architect to drive implementation projects from discovery through production launch.
This position sits at the intersection of engineering, product, and customer success. You’ll work directly with customers to understand business requirements, design technical solutions, and ensure seamless integrations into existing environments.
You will be a trusted advisor throughout the customer lifecycle, helping clients maximize value from the platform while influencing product direction through customer feedback.
Key Responsibilities
Lead technical implementations for enterprise and mid-market customers
Gather business and technical requirements and translate them into scalable solution designs
Serve as the primary technical contact throughout onboarding and deployment
Guide customers through API integrations, workflow configuration, and system architecture discussions
Partner with Engineering, Product, and Customer Success teams to deliver successful outcomes
Identify implementation risks, manage timelines, and drive projects to completion
Create and maintain technical documentation, integration guides, and solution best practices
Analyze customer data and workflows to recommend optimization opportunities
Provide technical troubleshooting support during onboarding and post-launch activities
Collect customer feedback and communicate insights internally to improve the product
What We’re Looking For
7+ years in a customer-facing technical role such as Solutions Architect, Technical Account Manager, Integration Engineer, Systems Analyst, or Professional Services Consultant
Experience working within B2B SaaS environments
Strong understanding of APIs, web technologies, and systems integrations
Advanced SQL skills and experience working with structured and semi-structured data
Ability to communicate effectively with both business stakeholders and technical teams
Proven track record managing multiple technical projects simultaneously
Experience creating technical documentation and implementation playbooks
Hands-on scripting or automation experience using tools such as Python, SQL, Postman, Bash, or similar technologies
Excellent problem-solving and stakeholder management skills
Why Join?
High-growth environment with meaningful ownership
Fully remote team across North America
Competitive compensation package, including bonus and equity
Flexible PTO
Health, dental, and vision coverage
Retirement savings program with company contribution
Home office budget and technology stipend
Annual learning and development allowance
Wellness benefits and team events