Strategic Growth Partners provides both operations and strategic support to commercial organizations. Our client is a leading global professional services firm dedicated to helping organizations tackle their most complex business issues, maximize stakeholder value, and deliver sustainable change.
Their Corporate Performance Improvement practice is looking for a Telecom Billing Analyst to support billing assurance and cost-recovery analysis. The work centers on how network and enterprise services are rated, ordered, billed, and recovered. This role requires someone who has hands-on experience analyzing rating, invoicing, and revenue data at scale and tracing discrepancies back to their root cause - not just reconciling reports after the fact.
Workplace Type: 50% travel. Hybrid.
Employment Type: Full-Time
Clearance: Active Secret Clearance required; TS/SCI eligibility strongly preferred.
Compensation: Hourly rate is DOE.
Experience Should Include:
• Telecom billing and rating, including hands-on experience with usage rating, rate plans, tariffs, bundles, and invoice generation across wireline, wireless, broadband, satellite, and/or enterprise network services; experience with circuit-based and subscription-based transport services is a strong advantage.
• Billing platforms and BSS/OSS environments, such as Amdocs, Oracle BRM, Netcracker, CSG, Ericsson, or comparable convergent billing and charging systems; exposure to government service catalogs, order management, and financial systems is a strong advantage.
• Revenue assurance and leakage analysis, including usage-to-bill and circuit-inventory-to-bill reconciliation, CDR/EDR analysis, unbilled and mis-billed services, and root cause identification.
• Carrier and partner billing, including carrier invoice validation against circuit inventory, pass-through of commercial carrier costs to customers, and carrier and vendor dispute resolution; ability to translate carrier cost and billing variances for FinOps and Contracts managers.
• Reimbursable billing and receivables, including customer orders (including military department, combatant command, and defense agency orders), credits and adjustments, accounts receivable aging, write-offs, and billing disputes with mission partners.
• Data analysis using SQL, Excel, and BI tools such as Power BI or Tableau to profile, reconcile, and visualize large billing datasets, including in government-approved analytics environments.
• Government financial management exposure, including familiarity with DoD Financial Management Regulation (FMR) guidance on reimbursable operations and working capital funds, rate-setting and full-cost recovery principles, and internal controls over financial reporting; experience with commercial telecom taxes and fees (e.g., USF, E911), revenue recognition (ASC 606), and SOX controls is transferable and valued.
• AI-driven analytics tooling. Baseline competency with AI-assisted data analysis and anomaly detection tools is expected; candidates should articulate how AI accelerates billing analysis and exception investigation.
• Process documentation and controls testing, including billing control design, walkthroughs, and exception tracking.
• Federal contracting, including working knowledge of FAR and DFARS requirements.
• Handling of Controlled Unclassified Information (CUI) and other sensitive financial and procurement data.
Responsibilities:
• Support billing assurance and cost-recovery assessments, including usage-to-bill and inventory-to-bill reconciliation, rate validation against approved and DWCF rates, and exception tracking.
• Analyze billing data to identify mis-rated, unbilled, and incorrectly invoiced services across mission partners and quantify the financial impact for customer stakeholders; communicate cost impacts and billing exceptions to FinOps and Contracts managers.
• Assist in documenting and redesigning billing, order-to-cash, and dispute management processes, including controls and escalation…