Studio Science is seeking a motivated, collaborative, and detail-oriented Salesforce Project Manager to support our enterprise Salesforce clients.
In this role you'll provide project and account management support to assigned projects and be accountable for overall delivery, and scope, schedule, and budget management across multiple, parallel engagements. The ideal candidate should be an innovative and detail-oriented problem solver, committed to a growth mindset, with a strong background in complex or custom technology implementation, ready to utilize this experience to deliver extraordinary technology consulting services and cloud-based solutions that drive customer satisfaction and client retention.
Responsibilities
Project Management (approx. 75%)
Develop, document, and maintain project management deliverables, including project plans; budget, scope and timeline status reports; and issue and risk tracking and mitigation logs
Develop project strategies and plans in collaboration with project and delivery leaders, and identify the methods and tools required for the project
Forecast project resources and communicate resourcing needs throughout the project lifecycle
Monitor project budgets against plans and work with the client and project team to resolve variances in a timely manner
Manage day-to-day project and team operations to ensure all project deliverables are met and drive toward successful project completion
Identify, socialize and implement the most effective processes to maintain strong project management best practice across the team
Adhere to internal project processes and status reporting procedures
Manage scope creep by coordinating and responding to requests that vary from original specifications
Ensure quality of project deliverables through extensive planning, execution, quality assurance and quality control techniques
Coach and mentor teams to follow agile best practices (when appropriate)
Account Management (approx. 25%)
Create significant value for customers by rapidly delivering quality technology solutions
Comply with applicable industry and client standards and regulations, including privacy and security
Identify growth opportunities within a project and across the client organization
Manage client relationships and expectations
Qualifications
Bachelor’s degree or better in Business Administration, Information Technology, Computer Science, Digital Marketing or a related area of study; combination of education and technical experience is also acceptable
5+ years of project management experience focused on technology consulting or professional services
Proven ability to drive operations and project management through the strategic development and implementation of clearly defined processes and procedures.
Working knowledge and experience with Salesforce or MuleSoft platform and products; Salesforce certification highly desired
Knowledge and experience with digital experience or creative design projects a plus
Experience working with stakeholders and end users to understand business problems and identify solutions; understanding SDLC methodologies and a discover, design, execute and deploy project structure
Skilled in leading a project from start to completion and the ability to manage multiple projects in various stages
Proven ability to drive service delivery, from start to finish including analyzing the opportunities, building relationships, developing delivery strategy, and executing against the strategy
Ability to navigate business initiatives with ease, persuade and negotiate with others as necessary, and establish long-range objectives while specifying the strategies and actions to achieve them
Metrics-driven thinker with high-level deductive reasoning skills
Self-starter who is organized, intuitive, and a collaborative problem solver with the ability to be effective in a complex environment
Strong interpersonal, communication, mentoring and collaboration skills
Experience in agile approaches to…