Position: Assistant Restaurant Manager
Department: Food & Beverage
Location: Philadelphia, PA
Employment Type: Full-Time
Reports To: Restaurant General Manager
CO-OP Restaurant & Lounge , located within The Study at University City , is seeking an energetic, service-driven Assistant Restaurant Manager to support the daily front-of-house operations of our vibrant neighborhood restaurant. This hands-on leadership role works closely with the Restaurant General Manager to maintain exceptional service standards, support and develop the restaurant team, and ensure a seamless guest experience.
The Assistant Restaurant Manager is actively engaged in daily service, providing floor leadership, coaching team members, assisting with scheduling and operational responsibilities, and responding to guest needs. This position plays an important role in ensuring each shift is organized, properly staffed, and prepared to deliver the level of genuine hospitality expected at CO-OP.
The ideal candidate is an approachable, confident hospitality leader who enjoys being on the floor, supporting the team, solving problems in the moment, and creating memorable guest experiences.
Our caring and attentive associates reinforce our belief that guest service is our highest priority. We seek leaders who are passionate about hospitality, committed to developing strong teams, and ready to take the next step in their restaurant management career.
Restaurant Snapshot
CO-OP Restaurant & Lounge – Located within The Study at University City
Approximately 120-seat restaurant and lounge
Breakfast, lunch, dinner, bar service, room service, and private dining
Supports food & beverage service for 7,000 square feet of meeting and event space
Fast-paced operation serving university, corporate, hotel, and neighborhood guests
Responsibilities
Support the daily front-of-house operation, maintaining a visible leadership presence throughout service.
Lead assigned shifts and help ensure the restaurant is properly prepared, staffed, and organized for each service period.
Support the Restaurant General Manager in executing departmental goals, service standards, and operational initiatives.
Coach, train, and provide ongoing feedback to front-of-house team members while reinforcing accountability, teamwork, and professional development.
Monitor the guest experience throughout service and respond promptly and professionally to concerns and service recovery opportunities.
Support restaurant, lounge, room service, and private dining operations to ensure consistent and seamless service.
Assist with team scheduling, daily staffing decisions, and labor management based on business levels.
Support opening and closing procedures, cash handling, shift documentation, and operational reporting.
Assist with beverage inventory, purchasing, receiving, and cost-control procedures.
Maintain awareness of restaurant financial performance, including labor, food and beverage costs, and opportunities to improve operational efficiency.
Partner closely with culinary leadership and team members to maintain effective communication and coordination between front- and back-of-house operations.
Support reservations, special events, promotions, and guest engagement initiatives.
Ensure team members follow established food safety, responsible alcohol service, sanitation, and workplace safety standards.
Maintain a clean, safe, organized, and guest-ready restaurant environment.
Serve as a positive example of genuine hospitality, professionalism, and teamwork during every shift.
Fundamentals
High school diploma or equivalent required; hospitality or business education preferred.
Minimum of 2 years of restaurant experience, including supervisory, lead, or management experience in a fine dining, upscale casual, or hotel restaurant environment.
Demonstrated ability to lead and motivate front-of-house team members in a fast-paced service environment.
Working knowledge of restaurant operations, including scheduling,…