Scheduled Weekly Hours: 40 -
Reporting to the Senior Vice President of Clinical Operations, the Director of Laboratory Services is responsible for the overall strategic, operational, and administrative leadership of the hospital’s clinical laboratory operations. This role ensures the delivery of high-quality, accurate, and timely diagnostic testing services in compliance with all regulatory and accreditation standards. The Director will lead multidisciplinary teams across pathology, microbiology, chemistry, hematology, molecular diagnostics, transfusion medicine, and other specialty areas, while driving innovation, quality improvement, and operational excellence. Education/Training:
Bachelor of Science degree in medical technology or clinical laboratory science required with Master’s degree preferred. Experience in biological, physical science, healthcare, or medical technology with at least ten years of current laboratory leadership experience.
Licenses/Certification:
• MT / CLS (ASCP) or equivalent national certification required
Required Qualifications and Skills:
· In-depth knowledge of clinical laboratory science, equipment specifications, regulatory standards, and industry trends.
· Strong leadership, change management, and team-building skills.
· Excellent communication, analytical, and strategic planning abilities.
· Proficiency in laboratory information systems and data analytics tools.
· Outstanding ability to prioritize, manage workflow, and lead others in meeting laboratory services requirements.
· Excellent communication, customer service, and organizational skills, with a hands-on approach in collaborating with staff.
· Ability to interact effectively with all levels of medical personnel, outside vendors, administration, and staff, consistently demonstrating a positive interpersonal dynamic.
· Ability to collect, analyze and present departmental data.
· Outstanding oral and written communication skills in collaborating with all stakeholders, including providers, internal and external customers, peers, and colleagues.
· Ability to clearly, accurately, and professionally present and explain complex information to patients, employees, and managers.
· Provide individual guidance, support, and motivation to staff to enable each one to perform to his/her fullest potential.
· Detail-oriented with the ability to prioritize, organize, and plan work activities efficiently.
· Ability to multi-task within a dynamic environment, working effectively in a fast-paced, professional environment, while embodying a positive demeanor in interactions with all stakeholders
· Outstanding ability to lead others in ensuring established quality standards, turnaround times, and supply demands are met.
Preferred Qualifications and Skills:
· Proficiency in technology usage, including Microsoft Office software.
· Experience in Cerner, Workday, and API (payroll).
Essential Job Functions
· In partnership with Senior Vice President, develop and implement long-term strategies to advance laboratory and outreach services aligned with the hospital's mission and vision.
· Work collaboratively with contracted pathology group in managing clinical and operational needs through consistent leadership.
· Identify and evaluate emerging technologies and innovations in clinical diagnostics, making recommendations on acquisition of appropriate capital investment.
· Oversee day-to-day operations of all laboratory departments, ensuring optimal efficiency, workflow, staffing, and resource utilization.
· Establish and monitor performance metrics to improve turnaround times, accuracy, and customer satisfaction.
· Develop and manage the departmental budget, capital planning, and cost-containment initiatives, working within established budgetary parameters.
· Ensure full compliance…