Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn.
This position reports to Sr. Director, Medical Strategic Operations and is part of Medical Affairs, which will focus on Operations from a Field Medical perspective. The role is responsible for all aspects of operations for Field Medical - Field working practice document, Veeva (CRM) management, Insights Process & Reporting, and special cross-functional initiatives.
Essential Functions Required for Job
Guide and ensure the implementation of an effective Field Medical organization in the United States.
Provide a strategic framework for alignment of Field Medical and operations to support consistency in execution across the field medical teams.
Create efficiencies and consistencies through central operations for field medical: Optimize communications to convey important information across teams.
Optimize processes for teams such as value metrics, measures of impact, and insights.
Identify future capabilities required for customer engagement in the changing landscape
Provide guidance and advisement to cross-functional programs and projects
Participate in field visits with MSLs to obtain insights and leverage customer-centric strategies and services
Responsible for maintaining, updating and educating field medical colleagues on the working practice document (WPD), ensuring activities are adherent to policies and processes
Partner and collaborate with relevant internal stakeholders on implementation of medical initiatives.
Onboard and train new hires on non-therapeutic topics, policies and Veeva CRM.
Provide guidance and counsel to Field Medical associates and stakeholders to ensure all activities are conducted according to policies and standards.
Ensure the identification and implementation of effective field-related technology/digital/IT enablers and lead technology enhancements.
Additional Responsibilities:
Partner with the Congress Lead to support the execution of medical activities at congresses for all therapeutic areas. The focus will be on pre-planning, strategic targeting, diversified engagement, efficient tool utilization, maximizing on-site time, and thoughtful debrief and follow-up.
Partner with Strategic Operations Lead on special initiatives requiring cross-functional collaboration and alignment.
Support other colleagues across Strategic Operations to balance workload during peak times to include statement of work (SOW) development, contracting, purchase order requests, and accurate financial reporting.
Knowledge, Skills and Abilities (general & technical):
Strong project leadership, project management, and time management skills.
Excellent communication and diplomacy skills.
Clinical experience or strong scientific research background in Urology, Women’s Health, or Oncology.
Deep experience in systems, including Veeva CRM is required.
Understanding of drug development and product lifecycle.
Ability to translate HCP insights into themes and actions.
Demonstrated ability to work cross functionally and cross collaboratively
Demonstrated ability to lead strategically, drive performance, build alignment, inform, negotiate and collaborate
Commitment to continuous improvement and high performance.
Applies an agile mindset to adapt quickly to evolving therapeutic landscapes, scientific data, and organizational priorities.
Proven enterprise mindset including innovative, solution-oriented, critical thinking with a performance driven approach.
Ability to work across…