Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.
Job Description:
Papercut Avengers - Business Operations Software Engineer - January Co-op
You are as unique as your background, experience, and point of view. Here, you’ll be encouraged, empowered, and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families, and communities around the world.
What’s it like to work at Sun Life?
You’ll find it dynamic and highly professional; collaborative and supportive. We encourage career mobility. Sun Life is also a socially responsible employer, supporting the communities in which we live and work, with a globally recognized commitment to the environment and sustainability.
This co-op will be hybrid, and students must be located near one of our U.S. offices – Wellesley, MA; Kansas City, MO; Hartford, CT; Portland, ME; Milwaukee, WI.
The Role
The Sun Life U.S. DentaQuest Claims Technology team is looking for a proactive, positive, and dynamic team player to join our team to design and code innovative automation solutions to help our team focus less on administrative tasks and more on human-powered decision making. In this role you will gain valuable, real-world experience working with both business operations and IT colleagues, allowing you opportunity to learn where technology and operations intersect to produce business value. You will host meetings, do opportunity analysis, prioritize and implement code-based automations that will help our operations team run more efficiently and with higher quality outcomes. This is an excellent opportunity to get hands-on experience and see immediate impact.
Responsibilities will include, but are not limited to:
Regularly meets with operations colleagues to identify and design automations
Develops business requirements for proposed automations and evaluate the cost-benefit between them ultimately decide which ones to prioritize
Implements prioritized automations using object-oriented programming techniques
Carefully and thoroughly tests / deploys automations
Monitors and manages execution of the automations and resolves issues as they arise
Drafts and sends communications to the team highlighting new automations and their value to the team
Performs other duties as assigned
Core technical skills needed…