You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.
Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Sun Life is seeking talented professionals at all experience levels to join our dynamic Corporate IT team and help deliver cutting-edge enterprise applications that improve lives for our clients worldwide.
As a ServiceNow Associate Software Engineer in our Corporate IT division, you'll be at the heart of designing, developing, and supporting business-critical applications that power Sun Life's operations. You'll collaborate with experienced teams in an Agile environment to build scalable, reliable solutions that matter.
This role combines hands-on development with operational excellence.
What will you do?
Design, develop, test, and maintain enterprise software applications and integration solutions
Translate business and technical requirements into effective solution designs
Write, maintain, and optimize code, scripts, and automation tools
Partner with cross-functional teams—engineers, product owners, and business stakeholders—to deliver real results
Participate fully in Agile ceremonies: sprint planning, stand-ups, and retrospectives
Provide hands-on application support, resolving incidents and troubleshooting issues
Contribute to clear system and project documentation
Champion security, compliance, and change management best practices
Identify and drive automation opportunities that enhance efficiency
Join rotational on-call support to ensure production systems run smoothly
What do you need to succeed?
Education & Experience
Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
Recent graduates with 0–2 years of internship/co-op experience, OR professionals with 3–5 years of software development or application support experience
Technical Skills
Hands-on programming experience with languages like JavaScript, Python, or similar
Solid understanding of SQL and relational databases
Experience with scripting and automation (PowerShell, shell scripting) –
Knowledge of software development lifecycle concepts (Agile, DevOps)
Bonus: APIs, integrations, enterprise systems, CI/CD pipelines, cloud platforms, or modern DevOps practices
Professional Qualities
Sharp problem-solving and analytical thinking
Genuine passion for learning new technologies and tools
Clear communicator who thrives in collaborative teams
Team player with a customer-first mindset
Nice to Have
ServiceNow development experience (scripts, UI policies, security rules)
Third-party risk management knowledge
Exposure to financial systems or enterprise applications
Cloud technologies or modern data platform expertise
Automation frameworks or workflow tools experience
IT service management process knowledge (incident, change, problem management)
Onsite-offshore delivery model experience
What's In It For You?
A flexible, inclusive workplace where you can be your authentic self
Exposure to enterprise-scale technology platforms used by millions
Clear pathways for career growth and continuous learning
Mentorship and collaboration with…