Superfly is an experience company obsessed with activating and amplifying communities around common passions and unforgettable moments. We deliver brand experiences by blending strategy, insights, creativity, technology, and flawless execution.
Superfly is a division of Range Media Partners, a talent management and production firm founded in September 2020 by a collection of pioneering talent representatives, becoming one of the most innovative, fastest-growing companies in entertainment. Range is built with unique resources that enable top talent to unlock their full global potential in all business areas. In addition to its representation business, Range has a fully-fledged independent studio that develops, packages, and produces projects for film, scripted and unscripted television, digital content, and more. Range is a solution-oriented, collaborative environment which prioritizes candor, resourcefulness, learning, and creativity.
Job Summary
The Sr. Account Manager (Business Leadership) serves as the senior client-facing business lead for Superfly agency programs within our gaming and esports portfolio. This role exercises discretion and independent judgment on matters of significance, advising clients on strategy, scope, and resourcing, and directing internal teams, vendors, properties and agencies to deliver timely, high-quality programs.
Who You Are
You thrive in a fast-paced environment
You are resourceful, solutions-oriented and proactivity is part of your DNA
You are comfortable managing multiple stakeholders conversations and navigating sometimes complex relationships
You are highly organized, unlocking small roadblocks, client communications, managing up, and working independently
Added bonus if you are genuinely passionate about gaming and esports — competitive PC titles, the pro scene, and the communities and culture around them are something you follow closely, not just something you’ve heard of
Love to travel, experience new cultures, and interested in working with global teams
Expected Responsibilities:
Project Management & Execution
Lead a key global esports account, exercising discretion and independent judgment to set priorities, timelines and resource allocation and to determine how best to meet the client’s business objectives.
Serve as a primary client advisor and point of contact, assessing client needs, recommending solutions, resolving issues, and determining appropriate next steps within the scope of engagement.
Maintain comprehensive knowledge of clients' business objectives, competitive environment, and the gaming and esports industry. To identify opportunities, anticipate business needs, and make recommendations that influence account strategy and execution.
Exercise independent judgment in identifying project risks, resolving roadblocks, adjusting priorities, and escalating significant business or scope issues when appropriate.
Develop project plans, timelines and program frameworks that define scope, approach and resourcing for client programs
Provide strategic counsel to clients, recommending courses of action on program direction, scope and resourcing
Serve as the primary client communicator, resolving feedback and planning matters and determining when requests fall outside the agreed scope
Set the direction and agenda for client calls and meetings, and drive resulting decisions and action items through Asana
Lead both internal and external meetings
Evaluate open project items and make decisions to reprioritize work or reallocate resources so programs stay on track
Direct and coordinate with cross department teams to ensure all relevant team members are on track with assigned deliverables and that deadlines are met Managing corresponding Asana project boards for deadlines / project milestones
Maintain comprehensive knowledge of client’s business, the gaming and esports competitive landscape, and the broader industry to support with: Enhancing agency work proactively
Sharing strategic…