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This is a hybrid position based at our corporate office located in Brentwood, TN, with on-site work required Monday through Wednesday.
Job Title Senior Director, Business Growth Operations
Position Summary
The Senior Director, Business Growth Operations provides strategic leadership and oversight for enterprise growth operations, enabling organizational expansion through data-driven decision-making, operational excellence, and scalable business processes. This role is responsible for developing and executing the growth operations strategy, optimizing systems and workflows, driving organizational performance, and influencing executive decision-making related to growth initiatives.
The Senior Director partners with executive leadership to establish growth priorities, evaluate market opportunities, allocate resources, and ensure alignment between business development, operations, finance, and other corporate functions. This role leads a team responsible for operational execution, analytics, reporting, technology optimization, and strategic initiatives that support enterprise growth objectives.
Key Responsibilities
Strategic Leadership
Develop and execute the long-term Growth Operations strategy in alignment with organizational objectives.
Serve as a strategic advisor to executive leadership on growth performance, business development opportunities, pipeline health, and operational effectiveness.
Establish departmental goals, priorities, and key performance indicators that support enterprise growth initiatives.
Identify and implement operational improvements, technology solutions, and process enhancements that increase scalability and organizational effectiveness.
Lead cross-functional strategic initiatives to improve growth performance and drive business results.
Business Performance & Executive Influence
Provide executive leadership with actionable insights and recommendations based on growth analytics, forecasting, and performance trends.
Partner with senior leaders to evaluate market opportunities, investment priorities, and growth strategies.
Present business performance results, risks, opportunities, and strategic recommendations to executive leadership.
Drive enterprise accountability for growth objectives through performance reporting and governance frameworks.
Operational Oversight
Direct the organization's growth operating model, including systems, reporting, forecasting, process governance, and business intelligence.
Establish standards and best practices related to growth operations, pipeline management, and performance measurement.
Oversee optimization and strategic utilization of Salesforce, Trilliant, and other growth-related technologies.
Ensure collaboration across Business Development, Operations, Finance, Recruiting, Marketing, and Analytics teams to achieve enterprise objectives.
Leadership & Talent Management
Lead, develop, and mentor a high-performing team through managers and individual contributors.
Establish organizational structure, workforce planning, succession planning, and talent…