FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.
Job Description:
Value Proposition
As part of the Enterprise Automation and Technology Enablement team at First Citizens Bank, the Senior Data Automation Engineer will be responsible for designing, developing, configuring, and maintaining automated data workflows, integrations, reporting solutions, and operational automation platforms. This individual will possess strong analytical and technical problem-solving skills, along with experience across the software development lifecycle, to support multiple business initiatives, develop standard operating procedures (SOPs), and drive day-to-day automation capabilities.
Job Details
Position: Information Security Engineer II - IAM
Career Level: P2
Job Category: Senior Associate
Role Type: Hybrid
Job Location: Bangalore
About the Team
The Data Automation and Engineering team enables business and technology functions through scalable automation solutions, workflow orchestration, data integration, process optimization, and operational analytics. The team is focused on reducing manual effort, improving operational efficiency, and enhancing data-driven decision-making across the organization.
Impact
This position resides within the Enterprise Technology organization supporting the design, development, automation, and ongoing maintenance of data pipelines, workflow platforms, reporting frameworks, and integration solutions. The role will be responsible for identifying automation opportunities, implementing scalable solutions, and supporting operational excellence initiatives. This is an individual contributor role
Key Deliverables (Duties and Responsibilities)
Document automation runbooks, playbooks, technical procedures, and operational processes.
Collaborate with Business, Application, Infrastructure, Data Engineering, and Support teams to gather requirements and implement automation solutions for larger platforms like SailPoint
Support operational teams by developing reusable automation frameworks and self-service capabilities.
Design, develop, and maintain automated workflows using scripting, APIs, orchestration tools, and low-code/no-code platforms where applicable.
Build and maintain data pipelines for extraction, transformation, and loading (ETL/ELT) processes.
Develop automation for operational reporting, data validation, reconciliation, and monitoring activities.
Create dashboards and reporting solutions to provide actionable business insights.
Monitor automation jobs, troubleshoot failures, and implement proactive improvements.
Ensure adherence to security policies, regulatory requirements, data governance standards, and audit controls.
Optimize business processes through automation and continuous improvement initiatives.
Support enterprise AI, analytics, and intelligent automation programs.
Develop operational metrics, KPI reporting, and executive dashboards.
Implement automation solutions that improve efficiency, accuracy, and scalability.
Skills and Qualifications (Functional and Technical Skills)
Functional Skills
Strong expertise in business process analysis and automation solution development.
Excellent understanding of workflow automation, process…