Crewing Operator - Middlesbrough
12 Months Fixed term Contract - to cover secondment.
Svitzer is a leading global towage and marine services provider operating across 37 countries with over 4,000 employees. Founded in 1833, Svitzer builds on almost 200 years of experience, and our powerful tugboats and experts in towage work tirelessly to keep goods flowing, businesses thriving, and communities connected.
In the UK, our people work in a demanding, safety-critical, operational environment. Supporting them well is not optional — it’s business critical.
Are you ready to embark on an exciting career with a global leader in the maritime industry? At Svitzer, we pride ourselves on being a dynamic, market-leading organization with a commitment to innovation, excellence, and safety.
We are recruiting for a Crewing Operator to join our crewing department based in Middlesbrough. This position is on a 12 month Fixed Term Contract to cover an internal secondment.
PURPOSE:
The Crewing Team in Svitzer is responsible for ensuring that our vessels, with 500+ crew are always manned with competent, fully certified individuals while complying with various Maritime regulations and company procedures.
Crewing operations are based in our Operations Centre in Middlesbrough and cover all ports in the UK.
The role will form part of the on call out of hours rota.
KEY AREAS OF RESPONSIBILITY:
Manage the deployment of a central pool of employees who are available for long term and short-term cover around the UK.
Work with the Crewing Team Leader and Customer Operations to identify and analyse the resourcing needs in all UK ports current and future plans
Manage various systems containing crew data including Payroll and Coast
Create and run the monthly payroll (including overtime payments) for designated ports with the ability to cover non designated as required
Answer routine questions from crew relating to their CBA, or employment and contractual terms
Organise for the monthly disposition of crew creating the recharges to the various Ports across the UK
Manage the supply of agency crew – tracking all agency crew, dealing with all invoicing and checking charges made for the supply of crew
Review, monitoring and approval of all crew expenses
Ensure any crew deployed have the correct certification and medical certificates in place
Work closely with the ports to identify any crew training needed and liaise with the Training Team regarding suitable training courses
Maintain a good working relationship with all internal and external stakeholders
WHAT WE'RE LOOKING FOR:
· Experience working within a crewing/HR function or a similar related discipline
· Have the ability to collaborate and develop strong business relationships with people in the organisation who may have varying levels of maritime knowledge
· Have strong IT skills including experience managing Outlook email and calendars also demonstrate skills using Microsoft Suite of programmes and Svitzer specific internal systems
· Excellent written and verbal communication skills
· Flexibility and adaptability to operate in a fast-paced environment, taking ownership and setting directions with minimal guidance
· Can proactively network and establish effective working relationships with our crews and internal stakeholders
· Strong data management and reporting skills
· Creative problem solver with the ability to thrive in a rapidly growing and changing environment
· Our working language is English, and you must be fluent with all aspects of the language
· Ability to engage well with a large range of colleagues of different qualifications and ranks.
Must have right to work in the UK
Building a Diverse Workplace
In Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it…