Department:
Technology
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
Ready to lead the technology foundation that powers Southwest’s AI and enterprise intelligence strategy? As a Senior Manager Technology, you will lead the Intelligence Layer team, driving the delivery of trusted, scalable solutions that connect business knowledge, data, and technology across the enterprise. Partnering with business and technology leaders, you will help establish a unified foundation for analytics, AI, and decision-making while ensuring solutions align with enterprise strategy and customer needs. Your leadership will enable smarter insights, improve access to trusted information, and accelerate innovation across Southwest.
Additional details:
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Model the Southwest Way
Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees
Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
Invest in Leadership and self-growth through participating in continuous learning and development
Responsibilities
Lead, support, and influence the achievement of the mission, goals and objectives of the department and organization
Participate fully in organizational processes/initiatives; performance management, interviewing, budgeting, training, etc.
Lead the resolution of organization, team and individual issues, making appropriate decision
Develop and execute strategies and processes to improve performance and the value of products and services provided
Lead cross-functional Teams to deliver solutions and services to meet enterprise needs
Provide Technical thought Leadership related to assigned functional areas
Deliver technology solutions using best practices to achieve maximum Team productivity while delivering high quality products
Stay abreast of emerging trends, processes, and solutions related to assigned responsibilities
Build strong, collaborative relationships and credibility while influencing and driving change across respective Business and Technology Teams
Work with Technology and business partners to measure financial benefits and demonstrable business value
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Advanced knowledge of business/Leadership principals, including planning, organizing, directing, developing, and supervising
Advanced knowledge of personnel practices and regulations
Advanced knowledge of software development practices, concepts, methodologies, tools and trends
Advanced knowledge of project management methodologies
Skilled in excellent partnering, negotiation and communication in order to facilitate interactions with business Customers and technology teams
Ability to provide tactical leadership for Team(s)
Ability to use…