Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
Symbotic is seeking for a Learning Program Manager to join our Field Learning team within our Human Resources organization. As the Program Manager, you will be responsible for coordinating the planning, execution, and delivery of learning, documentation, and workforce enablement initiatives across the Field Learning ecosystem. This position will report to the Director, Field Training.
What we do
The Field Learning team supports learning, documentation, technology, and deployment activities that prepare the workforce for technical onboarding, product launches, operational readiness, and other strategic business initiatives. We partner across functions to move programs from initial scoping through development, implementation, and measurement.
What you'll do
Manage the day-to-day execution of learning, documentation, and workforce enablement initiatives from intake through deployment and measurement.
Partner with stakeholders to document requirements, establish project plans, define milestones, track deliverables, and monitor multiple workstreams.
Coordinate activities across Documentation, Learning Architecture, Instructional Design, Learning Technology, Deployment, and Operations.
Facilitate working sessions, track action items, identify blockers, escalate risks, and help teams address issues affecting execution.
Maintain project schedules, status reports, implementation plans, and readiness trackers.
Monitor implementation progress, deliverables, milestones, dependencies, and program performance metrics.
Identify opportunities to improve workflows, project management practices, and coordination across the learning organization.
What you'll need
Bachelor's degree in Business, Education, Organizational Development, Project Management, Operations, Engineering, or a related field
PMP preferred but not required
Minimum of 8 years of related experience or equivalent work experience.
Experience managing technical projects, programs, or cross-functional initiatives involving multiple teams and stakeholders.
Experience with managing localization training materials and projects
Strong project planning, organization, facilitation, communication, and execution skills.
Experience using AI platforms to create project plans, status reports, implementation trackers, and executive-ready updates.
Bilingual reading and writing in Spanish preferred but not required.
Strong analytical and problem-solving skills, with the ability to manage competing priorities and multiple initiatives.
Hybrid role based in Wilmington, MA. (2 days a week)
Our Environment
Up to 10% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client locations and company HQ.
Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.
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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of…