Job Description:
Role Title: AVP, HR Surveillance (L10)
Company Overview:
Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit www.synchrony.com.
Role Summary/Purpose:
Reporting to the AVP, HR Governance & Surveillance, this role is responsible for executing the global HR surveillance plan to support compliance with regulatory requirements. This position is responsible for ensuring timely completion of surveillance testing in alignment with the Surveillance Program Office (SPO) annual plan, quarterly refreshes, coverage maps, and HR testing schedule.Success in this role requires strong execution, sound judgment, and consistent delivery against SPO timelines and KPI expectations.
Key Responsibilities:
Execute surveillance and testing activities in alignment with the approved plan, ensuring all required tests are completed accurately and on time
Complete SPO deliverables within established timelines, including the HR Annual Plan, Quarterly Plan Refresh, Coverage Maps, and ongoing surveillance testing schedule
Analyze, summarize, and present quarterly surveillance and testing results to Senior HR Leadership and other key stakeholders
Maintain accurate, complete, and well-documented records of surveillance processes, test results, issues, and remediation efforts
Partner with field HR Managers to identify, track, and resolve open surveillance defects, issues, and incidents in a timely manner
Support other HR Governance activities as needed
Partner cross-functionally with internal stakeholders as needed to support business priorities and meet operational needs
Perform additional duties and special projects as assigned
Required Skills/Knowledge :
Bachelor’s degree with 4+ years of audit, testing, or Surveillance experience of relevant subject matter expertise in risk management, governance, or compliance or in lieu of a degree 6+ years of audit, testing, or Surveillance experience of relevant subject matter expertise in risk management, governance, or compliance
Experience with cross-functional collaboration and partnership across all lines of defense
Strong working knowledge of Excel and PowerPoint
Desired Skills/Knowledge
2+ years of experience in HR functions including compensation, benefits, staffing, and/or HR policies and procedures
Experience managing highly sensitive and confidential information
Strong project management skills and ability to manage multiple priorities
Detail-oriented with strong organizational and follow-through skills
Excellent written, verbal, and presentation skills
Inquisitive mindset with the ability to challenge the status quo appropriately
Strong analytical, problem-solving, critical thinking, and decision-making skills
Self-motivated, goal-oriented, and able to execute key deliverables independently
Eligibility Criteria:
Bachelor’s degree with 4+ years of audit, testing, or Surveillance experience of relevant subject matter expertise in risk management, governance, or compliance or in lieu of a degree 6+ years of audit, testing, or Surveillance experience of relevant subject matter expertise in risk management, governance, or compliance
Work Timing: 2:00 PM to 11:00PM IST
This role qualifies for Enhanced Flexibility offered…