Associate Director (Deal management products- Salesforce/Oracle APEX)
Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.
Discover what your 25,000 future colleagues already know:
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.
Job Responsibilities
Core Responsibilities
Manage Product Managers and UX Designers, onshore and offshore, including line management, performance management, professional development, interviewing, and onboarding.
Own a discipline within the department and manage a global team.
Lead creation of the overall product vision and roadmap in partnership with leadership.
Establish a cohesive product strategy and roadmap across proposal, pricing, and contracting technologies, while directly owning one or more complex products.
Translate and prioritize business needs into technical and analytical requirements, product requirements, user stories, and measurable outcomes.
Oversee prioritization of product features, modifications, attributes, and backlogs, and communicate priorities to development teams.
Partner with data scientists and engineers on requirements, statements of work, budget estimates, scope, timelines, and supplier line-ups.
Identify unresolved business needs with internal and external clients and use them to guide product strategy.
Drive product strategy, discovery, business-case development, delivery, adoption, and value realization.
Lead process standardization and technology adoption across businesses, functions, and geographies.
Manage vendors, implementation partners, budgets, contracts, and product evaluations.
Build strong relationships across Sales, Proposal Management, Pricing, Legal, Finance, Operations, Data, Technology, and external partners.
Coach and develop Product Managers, set objectives, review roadmaps, delegate effectively, and establish consistent product-management standards.
Clearly communicate technical concepts to non-technical clients and stakeholders and facilitate collaboration across teams.
Experience Requirements
6+ years of product management experience in deal-management technology within an enterprise sales setting, including proposal, pricing, and contracting technologies.
Preferred industry experience: pharmaceutical services, CRO, or equivalent.
Experience managing enterprise products through strategy, discovery, business-case development, delivery, adoption, and value realization.
People-management experience including coaching Product Managers, setting objectives, reviewing roadmaps, performance…