Job Description:
The Sr Systems Engineer – Cybersecurity is the technical lead for the CrowdStrike brand in the CCA (Caribbean Central America) region. The role owns presales engineering and architecture for complex cybersecurity solutions, including endpoint protection, EDR/XDR, identity protection, cloud security, next-generation SIEM, exposure management and managed detection and response, deployed on-premises, in the cloud or in hybrid environments.
Ensures solution designs, configurations, sizing and licensing align with CrowdStrike architectural standards, security best practices and partner and customer requirements.
Independently makes key engineering, configuration, security posture, deployment and problem-resolution decisions that affect project delivery and business outcomes.
Ensures executable implementation and backout plans are in place for PoV/PoC engagements.
Trains, mentors and supports partner System Engineers on cybersecurity and CrowdStrike technologies.
Stays current on cybersecurity technologies, the threat landscape, adversary tradecraft and industry trends.
“Let’s Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all.”
Candidates from Guatemala, El Salvador, Honduras and the Dominican Republic are encouraged to apply.
What You’ll Do:
Serve as the technical and presales point of reference for CrowdStrike in the CCA region, supporting partners and end customers throughout the sales cycle.
Design, configure and position solutions across the Falcon platform, including Falcon Prevent (NGAV), Insight XDR, Identity Protection, Cloud Security, Next-Gen SIEM, Exposure Management, threat intelligence and Falcon Complete managed services.
Lead technical discovery sessions, security assessments and architecture workshops to understand customer environments, risks, compliance requirements and business objectives.
Plan and deliver demonstrations, proofs of concept (POC) and proofs of value (POV), defining success criteria and presenting results to technical and executive audiences.
Work with partners to size and configure solutions, aligning modules, bundles, licensing and bills of materials (BOM) with client needs.
Design integration and migration strategies from legacy antivirus, EDR or SIEM solutions, including identity providers (Active Directory, Entra ID), SIEM/SOAR, firewalls and cloud platforms.
Prepare technical responses to RFPs and RFIs, solution architectures and security compliance documentation.
Enable partners through training, workshops, webinars and regional events, and support their CrowdStrike certifications and specializations.
Articulate CrowdStrike’s value proposition and differentiation against other endpoint, XDR and SIEM vendors.
Coordinate technical escalations with the vendor, engaging senior engineers only for mission-critical or highly complex cases.
Build and maintain demo and lab environments and develop automation and integrations using Falcon APIs and Falcon Fusion SOAR workflows.
Prioritize work with sales teams and project managers and guide Engineers and Associate Engineers to meet team commitments.
Perform other duties as assigned.
What We’re Looking For:
Required
Associate degree in Systems Engineering, Cybersecurity, Computer Science or a related field; bachelor’s degree preferred.
3+ years of cybersecurity experience in roles such as presales or sales engineering, security engineering, security consulting, SOC analysis, threat hunting or incident response (mandatory).
Hands-on experience with technologies such as EPP/NGAV, EDR/XDR, SIEM/SOAR, identity security, cloud security (CSPM/CWPP/CNAPP) or managed detection and response.
English proficiency at B2 level or higher.
Fluent Spanish to support partners and customers across the CCA region.
Preferred
Experience with the CrowdStrike Falcon platform (strongly preferred, not required).
Experience with comparable platforms, such as SentinelOne, Microsoft Defender XDR, Palo Alto Networks Cortex…