We Are
Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP, simulation and analysis solutions, and design services. We partner closely with our customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow.
You Are
You have spent years running IT operations that actually serve the business, not just keep the lights on. You understand that when an engineer in Yokohama cannot access their design tools or a conference room system fails five minutes before a customer demo, that is not a ticket number, that is your problem to solve. You have managed teams, vendors, and projects across enough office moves, system rollouts, and infrastructure upgrades to know that the plan always changes and the ability to adjust without losing momentum is what separates good IT leaders from overwhelmed ones.
You are equally comfortable sitting with a VP who needs to understand why the office relocation timeline just shifted and working through a ServiceNow escalation with your team at 6pm on a Friday. You do not wait for global IT to hand you a perfect solution. You translate what Japan needs, push back when a global standard does not fit the local reality, and find a way to make it work without creating technical debt downstream.
Bilingual fluency is not a nice-to-have for you, it is how you operate. You think in Japanese and English, and you know how to navigate the cultural and operational nuances of supporting a Japan business unit within a global company. At Synopsys, you will lead IT for one of our most important regions, supporting thousands of users doing semiconductor and software work that cannot afford downtime.
What You'll Be Doing
Lead end-user IT support operations across all Japan locations, including Windows and macOS devices, mobile, conference room tech, collaboration platforms, printing, and telephony
Manage local IT vendors, hardware suppliers, telecom providers, and service contractors, overseeing procurement, inventory, device deployment, asset recovery, and IT asset disposition
Drive technology workstreams for office relocations, expansions, site consolidations, and workplace modernization projects, coordinating across Facilities, HR, Security, Network, and Workplace Services teams
Serve as the Japan point of contact for infrastructure activities involving LAN/WAN, Wi-Fi, data centers, cloud services, identity management, security controls, and disaster recovery
Build strong partnerships with Japan business leaders and engineering teams, acting as trusted technology advisor and translating business needs into actionable IT solutions
Lead local IT staff, contractors, and managed service providers, developing team capabilities through coaching, mentoring, and fostering a culture of operational excellence and customer focus
Monitor KPIs, drive continual service improvement, and act as escalation point for critical incidents impacting Japan users
The Impact You Will Have
Ensure stable, secure, and scalable IT services that keep thousands of Synopsys engineers and business users in Japan productive every day
Reduce downtime and improve user experience by building a high-performing support operation that resolves issues faster and prevents recurring problems
Enable business growth and operational agility by delivering office moves, expansions, and infrastructure projects on time and within scope
Strengthen Synopsys's ability to support semiconductor and R&D work in Japan by ensuring local IT requirements are represented in global technology roadmaps
Build vendor and partner relationships that deliver better service, better pricing, and faster response when it matters
Develop a local IT team that can handle complexity, scale with the business, and adopt automation and AI-enabled tools to work smarter
Create a…