Job Summary:
The First Line Operations Risk Advisor helps lead the identification, assessment, monitoring, and communication of complex operational and back office operations risks across the Division. Acting as a trusted advisor to the line of business and escalation point, the role oversees coordination of remediation of significant control deficiencies, evaluates risks associated with business and technology changes, and translates complex risk information into actionable recommendations for senior and executive leadership. May mentor junior analysts and will work closely with business units to develop a good working relationship. Key player in developing the strategic direction of the risk management group. The role also oversees governance, builds partnerships across risk and control functions, and improves risk management frameworks and reporting practices.
Job Duties and Responsibilities :
Provides strategic leadership for the Division’s first-line operations and technology risk management program. Partners with Operations Line of Business Leadership, and key control functions to establish risk priorities, strengthen governance practices, and ensure the Division’s risk and control environment aligns with corporate standards, risk appetite, and business objectives.
Leads the planning, execution, and quality review of complex Risk and Control Self-Assessments (RCSAs) across multiple business units, technology functions, products, or processes. Challenges risk and control assessments, identifies inconsistencies and emerging exposures, and ensures that risk decisions are supported by complete, accurate, and well-documented analysis.
Directs the identification, assessment, documentation, and monitoring of significant operational and technology risks and controls. Evaluates risk exposure across interdependent processes and systems, assesses the potential business impact of control deficiencies, and recommends appropriate risk responses to senior leadership.
Provides strategic guidance to management regarding the design and operating effectiveness of controls. Reviews complex process documentation, control testing results, risk indicators, incident information, and other relevant data to identify systemic weaknesses, control gaps, and opportunities to strengthen the internal control environment.
Oversees the development, execution, and validation of remediation plans for significant issues, control deficiencies, and treatment plans documented by ORM or other oversight functions. Challenges the adequacy of proposed corrective actions, establishes appropriate monitoring and escalation practices, and evaluates whether completed remediation activities effectively address the underlying risk.
Advises Division Leadership on risk acceptance, mitigation, transfer, and avoidance decisions. Develops clear recommendations that consider the severity of the exposure, business priorities, regulatory expectations, operational dependencies, and the sustainability of the proposed risk response.
Establishes and monitors risk governance routines, reporting standards, and escalation protocols for the Division. Ensures that material risks, overdue remediation activities, control weaknesses, and emerging concerns are elevated promptly to the appropriate governance bodies and decision-makers.
Develops executive-level risk reporting, presentations, and assessment summaries that translate complex risk information into clear business implications, trends, and recommended actions. Provides leadership with a comprehensive view of the Division’s risk profile, control environment, remediation progress, and areas requiring management attention.
Analyzes risk themes, key risk indicators, control performance, incidents, audit findings, and other relevant information to identify emerging or systemic risk trends. Uses analysis to anticipate potential exposures, inform strategic decision-making, and recommend preventive actions before risks adversely affect…