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The Senior Manager, Credit Risk Management Solution Design is responsible for assessing and defining the architectural vision of Tier 1 and Tier 2 end to end solutions for Fraud, Credit, Collections and Payments decision engine configurations for both new and existing customers, as well as the supporting technology capabilities and infrastructure. This role plays a critical, technical role leading scoping discussions, determining tech feasibility, contributing to the vision and overall delivery of the strategy. This role combines technical expertise, strategic vision, and thought leadership to enhance system performance, improve process efficiencies, and drive the integration of emerging technologies.
The Senior Manager is also responsible for attracting, hiring, retaining a high performing, team of Software Configuration owners, other members of technical staff, and Managers to support products and platforms. This role is also directly accountable for developing strong and productive relationships outside your direct teams with partner organizations, dependent IT engineering teams, and supporting vendors.
Job Responsibilities :
Review and recommend technical direction to optimize the integrity and adaptability of the technical design throughout the solution’s lifecycle, including best in class testing, privacy, data protection, and regulatory compliance (including PCI, GLBA, CFPB, and Reg E) across consumer facing Financial Services platforms. Ensure secure architecture and data design for customer onboarding, decisioning, account servicing, and financial transactions.
Maintain system documentation, architecture blueprints, and technical standards to guide development and cross-team partnerships. Gain expert-level knowledge of product architecture and workflows through active project involvement. Participate in code reviews to uphold high-quality releases and maintain best practices. Engage and voice with multiple vendors, advocating for feature and functionality enhancements in future product releases.
Partners with cross-functional teams, including Strategy, Fraud, Business, and IT Production Support, to define technology strategy approach for initiatives and to provide recommendations on scope delivery phasing/workstreams.
Effectively manage technical product teams by providing direction, developmental feedback, coaching, and the necessary tools to ensure success. This includes conducting performance reviews, career development planning, and assigning responsibilities with increasing levels of accountability.
Education and Work Experience :
Required:
Bachelor's Degree and 7 years of related work experience
OR a combination of education and experience deemed equivalent (Required)
7-10 years of relevant Product & Roadmap Management experience in an Agile software product development environment.
7-10 years of Enterprise Systems Architecture
2-4 years experience in a leadership role
Preferred:
5-7 years experience in Financial Services, FinTech credit decisioning platforms/solutions (FICO, EXP, TU, EQF)
2-4 years experience managing teams of 5 or more resources in direct reporting relationship in a Product Management organization.
Acceptable areas of study include Finance, Economics, Mathematics, Industrial Engineering, Statistics, or related field (Preferred)
7-10 years Industry experience in quantitative areas such as Statistics, Mathematics, Economics, Operation Research, or Computer Engineering with course works in Statistics. (Preferred)
Knowledge, Skills and Abilities…