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Job Overview
We’re looking for a Senior UX Researcher to be the first dedicated research hire on the T-Ads Programmatic Advertising team. You’ll lead research initiatives, establish scalable research practices, and shape how user insights inform product strategy and design decisions. Working closely with Product Managers, UX Designers, and Engineering, you'll help us build intuitive, powerful tools for our programmatic Digital Out-of-Home (DOOH) marketplace.
Our platforms enable buyers and sellers to plan, buy, manage, and optimize DOOH advertising at scale. You'll investigate complex workflows involving multiple user types, data-rich interfaces, and a blend of automation and human decision-making. Your research will help teams uncover user needs, challenge assumptions, and make evidence-based product decisions.
Job Responsibilities :
Scope, plan, and execute generative and evaluative research, including usability studies, heuristic evaluations, interviews, and surveys, to understand user needs, identify usability issues, and inform product decisions.
Partner with Product Managers, UX Designers, and Engineering to identify research opportunities, prioritize initiatives, and integrate findings into product development and design decisions.
Define research objectives and UX success metrics, and balance strategic discovery with tactical validation across complex enterprise workflows.
Synthesize qualitative and quantitative research, incorporating product analytics and behavioral data where appropriate, to deliver actionable recommendations that influence product strategy and improve user experiences.
Develop foundational processes for participant recruitment, research repositories, and sharing insights.
Coordinate with external research partners and vendors as needed to support research initiatives.
Education and Work Experience :
Bachelor's Degree plus 3 years of related work experience
OR advanced degree with 1 year of related work experience
OR combination of education and experience deemed equivalent (Required)
Acceptable areas of study include Research, psychology, HCI, human factors, related field (Preferred)
4-7 years Primary research experience. (Preferred)
7-10 years Primary research experience. (Preferred)
Knowledge, Skills and Abilities :
Collaboration (Required)
Design Thinking (Required)
Prototyping (Required)
Qualitative Research (Required)
Quantitative Research (Required)
Research Management (Required)
Stakeholder Management (Required)
Usability Testing (Required)
User Experience (UX) (Required)
User Research (Required)
At least 18 years of age
Legally authorized to work in the United States
Travel :
Travel Required (Yes/No): No
DOT Regulated :
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Total Target Cash Earnings Opportunity: $114,540 - $206,655
National Base Pay Range: $99,600 - $179,700
The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.
The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ362368¶dox=1
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