At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.
We believe doing the right thing for our clients and our associates is good business . With a career at the firm, y ou can expect opportunities to create real impact at work and in your community. Y ou’ll enjoy resources to support your career path, a s well as compensation , benefits , and flexibility to enrich your life. Here, you’ll find a collaborative culture that respect s and valu e s differences and colleagues who share a spirit of generosity .
Join us for the opportunity to g row and make a difference in ways that matter to you .
About the Team
Global Sales Operations is part of Global Sales Management (GSM), which also includes Client Skills, the Global Sales Experience Team (GSET), Global Sales Analytics and Insights (GSAI), and GSM Business Management. Sales Operations translates sales priorities into consistent, scalable execution. Working across GSM and with other key partners including Marketing, Product, and Technology, the group strengthens sales processes, operating rhythms, governance, tools, and capabilities.
This position reports to Global Head of Sales Operations, supports the Retirement Plan Services (RPS) and US Intermediaries (USI) Retirement segments, and operates within the broader Global Sales Operations model.
Role Summary
The Sales Operations Segment Lead serves as a day-to-day Sales Operations partner for the RPS and USI Retirement segments. The role combines business partnership, enablement of in-year sales planning, and execution leadership to translate segment priorities into clear GSM capability needs, operating rhythms, and measurable outcomes. As lead of the RPS and USI Retirement GSM pod, the role connects the segments with the wider GSM organization.
You will lead segment-aligned GSM initiatives and the GSM contribution to complex sales execution priorities across functions, stakeholder groups, processes, tools, and business segments. This includes providing informed recommendations to leadership, challenging and refining incoming demand, and ensuring agreed GSM and segment priorities are executed effectively and with discipline.
The role will also partner with segment teams to align business needs with global sales frameworks and capabilities, apply scalable best practices while allowing for segment-specific requirements, identify opportunities for shared solutions, and drive improvements in sales execution effectiveness and scalability.
Responsibilities
Segment Partnership and Business Alignment:
Serve as a primary day-to-day Sales Operations partner to senior leaders across the RPS and USI Retirement segments.
Develop a strong understanding of segment strategies, distribution models, growth priorities, sales practices, leadership agendas, and operating context.
Assess business priorities to identify GSM implications, capability requirements, trade-offs, and recommended next steps.
Bring a clear point of view to leadership discussions by clarifying objectives, identifying gaps, and recommending practical paths forward.
Contribute business context and recommendations to prioritization and sequencing decisions, escalating material cross-segment, resource, or global-standard trade-offs as appropriate.
Distinguish between needs that can be met through existing GSM capabilities and those that may require broader capability development.
Sales Execution and Operating Rhythm:
Lead the segment application of sales execution rhythms, governance, sales process standards, coverage…