We are seeking an Account Manager to join a growing supply chain technology company supporting major retail brands. This role focuses on managing and expanding established client relationships, driving renewals and upsell opportunities across a portfolio of technology solutions. The ideal candidate combines strategic account management experience with a consultative sales approach, building executive relationships while identifying opportunities to expand existing partnerships. This is a full-time, hybrid position based in Beverly Hills, CA.
Job Title: Account Manager , In-store Retail Technology Location: Beverly Hills, CA (Hybrid, 2–3 days onsite per week)
Responsibilities
Manage and strengthen long-term relationships with established enterprise retail clients, serving as a trusted advisor and primary point of contact for account growth
Own the renewal process and identify upsell and cross-sell opportunities across a portfolio of supply chain technology solutions, including product visibility, traceability, RFID, and retail inventory management
Develop strategic account plans, conduct regular business reviews, and identify opportunities to expand product adoption based on evolving client needs
Partner with sales, customer success, and implementation teams to ensure seamless client onboarding, ongoing service delivery, and successful execution of account growth initiatives
Monitor account performance, maintain accurate revenue forecasts and pipeline activity, and work toward assigned retention and expansion targets
Required Skills & Experience
5+ years of experience in account management, customer success, or consultative sales, ideally within SaaS, supply chain technology, retail technology, or complex B2B environments
Demonstrated success managing established client relationships, owning renewals, and driving upsell or cross-sell revenue
Strong relationship-building and communication skills, with the ability to engage executive-level stakeholders and develop long-term strategic partnerships
Experience identifying client needs, developing account growth strategies, and coordinating with internal teams to deliver solutions
Familiarity with CRM platforms such as HubSpot and experience with account planning, revenue forecasting, and pipeline management
Compensation
Base Salary: $110,000 – $140,000
Bonus: $25,000 – $40,000
Additional Information
Role is hybrid, with 2–3 days per week onsite in Beverly Hills, CA
Focused on existing client relationships, renewals, and account expansion rather than new client acquisition
Opportunity to manage established enterprise accounts and expand partnerships across a growing portfolio of supply chain technology solutions
For more information or to apply, contact Andrew Gallagher at agallagher@Talener.com #Li-Hybrid
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Job Title: Account Manager , In-store Retail Technology Location: Beverly Hills, CA (Hybrid, 2–3 days onsite per week)
Responsibilities
Manage and strengthen long-term relationships with established enterprise retail clients, serving as a trusted advisor and primary point of contact for account growth
Own the renewal process and identify upsell and cross-sell opportunities across a portfolio of supply chain technology solutions, including product visibility, traceability, RFID, and retail inventory…