Job Title
Federal Work Study Student: Library- Information Desk
Agency
East Texas A&M University
Department
Library
Proposed Minimum Salary
Commensurate
Job Location
Commerce, Texas
Job Type
Student Worker
Job Description
Undergraduate Employment – Library Information Desk
Purpose of Position:
To provide excellent front-line customer service to a full range of library users.
Essential functions:
Provide excellent customer service by assisting faculty, staff, students, and community borrowers with informational and directional queries and checking in and out books and other library materials.
Direct customers to other departments and areas of the university when appropriate.
Handle routine requests for supplies and help with library printers, photocopiers, and other library technology equipment; troubleshoot equipment and report issues as needed.
Assists with the maintenance of general stacks, including shelving, shelf reading, and shifting of collection.
Other duties as assigned.
Qualifications:
Requirements and Skills:
Must be currently enrolled as an undergraduate student at Texas A&M University-Commerce.
Must be available on weekends and in the evening.
Basic computer and typing skills.
Basic phone operations (answering, holding, and transferring).
Basic organizational skills.
Perform accurate and detailed work.
Ability to work as a team member toward the common goals of the library and university.
Ability to provide excellent customer service.
Basic tasks for opening/closing the library.
Ability to navigate the library website and booking software.
Ability to assist with monitoring building use and enforcing library policy.
Physical: Ability to move (push, pull, lift) medium to heavy weight (20-50 pounds) books, boxes, book trucks or similar items
Ability to handle material, which may contain dust, mold, or mildew.
Preferred Education and Experience:
Previous working experience in a library or customer service related position.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.