Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
Job title: Global Visual Operations, Sr Manager
Department/location: Kate Spade Global Visual
Reports to: Sr Director, Global Visual Experience
Purpose: This role is the operational backbone to Kate Spade’s Global Visual Experience team by managing communications, calendars, and fixture production. It leads in the creation of the Global Directives, standards, and SOP’s, working closely with the global visual experience team ensuring clear and timely communication. This role understands project management including timelines, budgets, and brand cues. They manage team calendars around all elements impacting the Global Visual Experience team including markets, floorsets, and walkthroughs. They have strong communications skills and a leadership presence in store walkthroughs and meetings. They remain close to the product, understanding placement, adjacencies, and changes to the global directive that they are effectively able to communicate. They are solution oriented, reviewing opportunities and collaborating closely between GVE and Global/ NA RVM teams to understand issues at play. They lead best in class visual merchandising communication and a key role with the creation of global guidelines.
Key Responsibilities
Communications
Develop clear, consistent, timely and effective directives on a daily, weekly, monthly, quarterly, and seasonal basis based on the needs of the business with Global Visual Communications Associate
o Responsible for the global communications around visual merchandising delivered monthly, staying fresh and aligned with product / customer strategies
o Manage tools, SOP’s, and details around VM standards and presentation quality within all store environments, ensuring high impact displays that capture global brand essence and meet the unique demands of high traffic, fast paced locations.
o Understanding complexities of the Kate Spade promotional and signage strategy for easily executed VM within store
o Create clear window, floorset and launch installation communications for stores, ensuring accurate and consistent execution
o Create and manage global photo review process to understand execution throughout OL and ML channels
Listen and react to field feedback, with desire to improve field efficiencies and overall execution
o Work with VM team at New York stores for monthly floorsets/ window installs as needed
o Review wholesale execution of floorsets and determine effective ways to communicate visual strategy
Operationally Driven
o Manage team travel budget monthly
o Support team travel logistics including in-store walkthroughs and team meetings, summits, etc
o Support with SLC and DLC logistics
o Assist with vendor sourcing, management and bidding for VM initiatives.
o Manage procurement around VM prop fixtures for NSO, renovations, etc
o Manage FRSO (Fixture & Replenishment Store Orders) offering for new store openings and relocations based on current in-store merchandising strategy.
Partner with NA Ops to create visual communication documents & training…