About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Job Description: Forward Engineer – Unified Endpoint Management (Workspace ONE & AI/Agentic Automation)
Job Title: Forward Engineer – Unified Endpoint Management (Workspace ONE)
Department: Modern Workplace / Digital Workplace Engineering & Automation
Employment Type: Full-Time
Location: [Hybrid/On-site]
Experience Level: Mid–Senior (4–8+ years)
Role Overview
The Forward Engineer – UEM (Workspace ONE) designs, builds, and deploys scalable enterprise endpoint solutions across multi-OS ecosystems (Windows 11, macOS, iOS, and Android). In this forward-leaning role, you will bridge traditional Modern Endpoint Management with modern Artificial Intelligence, Generative AI, and Agentic Automation . You will develop intelligent workflows, autonomous self-healing device remediations, and AI agent integrations that enhance digital employee experience (DEX) and drive zero-touch IT operations.
Key Responsibilities
1. Multi-OS Unified Endpoint Management (Omnissa / VMware Workspace ONE)
Cross-Platform Lifecycle Management: Design, configure, and maintain end-to-end device enrollment, configuration profiles, compliance engines, and application deployment across:
Windows 11: Modern management via OMA-DM, Drop-Ship Provisioning, BitLocker, CSP policies, patch baselines, and PowerShell scripting.macOS: Apple Automated Device Enrollment (ADE), Declarative Device Management (DDM), FileVault, configuration profiles, and Bash/Zsh scripting.iOS / iPadOS: Supervision via Apple Business Manager (ABM), Per-App VPN, Managed App Config, MAM, and supervised security baselines.Android : Android Enterprise (Work Profile, Fully Managed, Dedicated / COSU), OEMConfig integrations, and Google Play for Work distribution.
Architecture & Infrastructure: Maintain Workspace ONE UEM services, Access (identity/conditional access), Intelligence, Tunnel, and Unified Access Gateway (UAG) deployments.
Security & Zero Trust: Enforce posture checks, continuous compliance policies, zero-trust network access (ZTNA), certificate life-cycle management (SCEP/PKI), and automated device quarantine.
2. AI, GenAI & Agentic Automation
Autonomous Remediation & Self-Healing: Build agentic loops and autonomous routines that interface with Workspace ONE Intelligence and REST APIs to proactively detect, diagnose, and auto-remediate OS and configuration drifts.
Agentic…