- Where
- Davao City, Davao del Sur, Philippines
- Level
- Mid · 0–1 years
We are looking for Medical Records Retriever to join a fast growing healthcare account in Davao City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.
Key Responsibilities
Request and retrieve intake records from ambulance services and hospitals
Retrieve prior medical records relevant to the case
Track request status and perform timely follow-ups
Communicate with healthcare providers to resolve delays
Maintain organized, chronological record files
Ensure compliance with HIPAA and documentation standards
Requirements
At least HS Graduate old curriculum
1 year of healthcare experience is required
Medical retrieval experience is preferred
Outbound call experience is preferred
Graveyard shift and shifting schedule (US Account)
Must be willing to work onsite in Davao
Strong understanding of medical terminology
Experience requesting and tracking records from hospitals and large systems
Strong working knowledge of personal injury case flow
Ability to identify missing treatment gaps independently
Benefits
Sign-On Bonus
Free HMO
Free Dependents
Night Differential
Program Incentives
Please note that this is contingent to the final company or account you'll be profiled to.