THE·TEAM is proud to provide representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Our live group specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music, entertainment and culture. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable.
Shaped by our belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence. For more information, please visit the.team .
Location - Orpington, UK, with hybrid flexibility and Worldwide travel
LIVE·TEAM delivers branding, signage, fabrication, live event production and experiential services across sports, music, entertainment and culture. Technology helps us deliver better work for clients, support our people and build a stronger, more competitive business.
We are looking for a technology leader with strong commercial awareness who understands software delivery and emerging technology, but starts with the needs of the business. You will lead our Digital Products and Technology function, working closely with Client Services, Operations, Production, Creative and other teams. You will understand their pressures, challenge established practices where there is a better way and help colleagues adopt change with confidence.
Our function brings together Quest, our business-critical management information system and its Workday integration; an established 3D spatial capture and LiDAR team; and a digital content and LED team. You do not need to be the technical expert in every area. You do need the judgement to lead different specialists, connect their work to business priorities and improve what they deliver for our clients.
Above all, we want someone who will strengthen a technology function that colleagues trust, value and want to work with, while helping LIVE·TEAM innovate, grow and stay competitive.
WHAT YOU WILL LEAD:
1. Quest development team
Quest is LIVE·TEAM’s internally developed management information (MI) system, underpinning our day-to-day operation and integrating with Workday. The MVP is defined and development is underway with an external partner and internal colleagues, targeting early January 2027. Depending on recruitment timing, the programme may be moving into rollout, training and ongoing development. The AVP will need to take ownership of the programme at whichever stage it has reached, rather than restart work already agreed.
Own technical delivery of Quest, including sprint progress, engineering quality, testing, integrations, dependencies, release readiness, supplier performance and ongoing support.
Agree product priorities and roadmap decisions with business owners. They help determine what matters most; you are accountable for planning and delivering the technical work, explaining risks, costs and trade-offs clearly.
Bring end-to-end software delivery knowledge, from requirements, user journeys and backlog management through development, quality assurance, user acceptance testing, release, adoption and ongoing improvement.
Manage the external development partner and internal teams effectively, challenging estimates and decisions where needed without taking over the work of specialist developers.
After MVP, work with business leaders to deliver new modules and improvements that make company-wide working practices better, differentiate LIVE·TEAM, improve efficiency and create new revenue opportunities.
Oversee the transition from development into rollout, user training, adoption and ongoing enhancement as the programme progresses. Keep Quest secure, reliable and well supported, with clear ownership of data, integrations and documentation.
2. AI, automation and future business capability
AI and automation will change how we work and what clients expect from us. We need a leader who can spot useful opportunities,…