The role supports a rapidly growing organization by managing and streamlining delivery across multiple IT initiatives, bringing structure, clarity, and strategy to a dynamic technology environment.
Key Responsibilities:
Manage and oversee multiple concurrent IT projects from initiation through delivery
Drive process improvements in an environment where formal processes are still being developed
Work closely with cross-functional teams to ensure project goals, timelines, and deliverables are met
Prepare bi-weekly initiative summaries for senior leadership and executive reporting
Support cloud migration and the organization's ongoing shift toward a DevOps and Agile mindset
Help advocate for and implement tools like Confluence to enhance documentation and collaboration
Provide light JIRA administration, particularly using JIRA Data Center edition (on-prem), including role setup and integration support
Serve as a communication hub to keep stakeholders aligned and informed
Facilitate and support User Acceptance Testing (UAT) processes
Identify, elevate, and track bandwidth constraints and project risks
Qualifications:
5+ years of experience managing IT projects in complex environments
Comfortable navigating both Agile and Waterfall methodologies
Excellent organizational and multitasking skills with a detail-oriented and proactive mindset
Strong communication and stakeholder management skills, including executive communication
Jira experience, with a strong understanding of its usage
Certified Scrum Master
Experience as a Scrum Master with a project management background
Ability to identify and address issues within Scrum and sprint methodologies
Preferred Skills:
Experience managing projects related to cloud migrations, SaaS environments, and/or DevOps practices
Familiarity with JIRA (Data Center edition) and MS Project
Experience with process improvement and change management
Business analysis experience, particularly related to User Acceptance Testing
PMP, PMI-ACP, or Scrum Alliance certifications