OUR STORY
TechInsights is the information Platform for the semiconductor industry.
Regarded as the most trusted source of actionable, in-depth intelligence related to semiconductor innovation and surrounding markets, TechInsights’ content informs decision makers and professionals whose success depends on accurate knowledge of the semiconductor industry—past, present, or future.
Over 650 companies and 150,000 users access the TechInsights Platform, the world’s largest vertically integrated collection of unmatched reverse engineering, teardown, and market intelligence in the semiconductor industry. This collection includes detailed circuit analysis, imagery, semiconductor process flows, device teardowns, illustrations, costing and pricing information, forecasts, market analysis, and expert commentary. TechInsights’ customers include the most successful technology companies who rely on TechInsights’ analysis to make informed business, design, and product decisions faster and with greater confidence. For more information, visit www.techinsights.com .
WHY WORK WITH US
Company-sponsored training and development opportunities
Comprehensive benefits package (health, dental, vision, wellness, RRSP/401K Matching, annual fitness reimbursement)
Flexible vacation policy
Trusted device reimbursement program
Community involvement opportunities through charitable alliances: https://www.techinsights.com/community-involvement
Wellness resources and support
I nclusive environment that prioritizes diversity, equity, and accessibility
High-growth company driven by high performance
Expected salary range: $171,530-$181,620 USD
THE OPPORTUNITY:
US Government customers rely on TechInsights for independent, in-depth intelligence on the semiconductor industry. We are looking for a Client Executive – Government to be their trusted, on-the-ground partner in Washington, DC.
In this role, you will host meetings, coordinate briefings with our analysts and experts, and make sure every government customer receives the full value of its TechInsights partnership. You will also be the voice of the government customer inside TechInsights, bringing their needs to our product, sales, and customer success teams. If you thrive on building relationships with public-sector stakeholders and delivering on every commitment, we want to hear from you.
WHAT YOU’LL DO Serve as the primary point of contact for our US Government customers, hosting meetings, building relationships, and routing inquiries to the right experts.
Coordinate customer briefings with TechInsights analysts and subject matter experts, from request through delivery.
Build and maintain strong relationships with key stakeholders across each government customer.
Respond to inquiries promptly and track every request through to resolution.
Lead onboarding for new government customers in partnership with our Sales Enablement team.
Deliver or arrange training so government users can find and apply the TechInsights content they need.
Monitor Platform usage and engagement, and act quickly with targeted outreach when adoption is low.
Track delivery against each customer’s contract, including expert consulting hour commitments.
Schedule and coordinate expert consulting sessions with TechInsights analysts and external experts.
Maintain accurate account records and prepare regular delivery and usage reports.
Support renewals and expansion by documenting delivered value and identifying new requirements.
Share government customer requirements and feedback with our product and commercial teams.
Partner with Customer Success, Product Marketing, Sales Enablement, and Sales to deliver a consistent customer experience.
WHAT YOU’LL BRING
8+ years of experience in client management, account management, or customer success, including senior ownership of strategic accounts.
Experience engaging US Government or public-sector stakeholders, including hosting meetings, managing inquiries, and supporting briefings.
A track record of…