Job Title: Lead Technician
Job ID: 91446
Location: Burnaby, British Columbia
Overview:
Our client is a fast-growing security and low-voltage technology company built by people who take pride in solving real-world challenges. They operate in dynamic commercial, industrial, institutional, and multi-residential environments, delivering smart, reliable systems that protect people, property, and operations. Their growing team works hands on with access control, video surveillance, intrusion detection, intercoms, electronic locking hardware, parking systems, and building automation, adapting solutions to each client rather than relying on one size fits all approaches. They hire people who thrive in environments that reward initiative, problem?solving, and the willingness to roll up their sleeves and figure things out with your team. Team members are trusted to own their work, collaborate closely across disciplines, and contribute ideas that move the business forward. We invest in our people, creating clear paths for skill development, leadership growth, and long term careers for those who want to help build something meaningful together. Our client believes that great buildings start with great people. You’ll join a collaborative, growth focused team where your work directly supports meaningful projects, trusted clients, and long term company success. You will be a part of building Canada’s next leading technology integrator and we are committed to growing together! They are currently seeking an experienced Lead Technician to lead the onsite delivery of integrated security projects throughout the Lower Mainland.
This is a senior, hands on field leadership role. The successful candidate will be responsible for installation execution, technical troubleshooting, site coordination, and mentoring technicians, while acting as the primary technical authority on assigned job sites. This position reports to the Operations Manager.
What you will be doing:
Installation & Project Execution (Primary Focus)
Follow our client’s standards, policies, and safety procedures
Lead and perform installation of:
Access control systems
Intrusion detection systems
Video surveillance systems
Entry intercom systems
Building automation systems
Parking control systems
Electronic locking hardware (electric strikes, magnetic locks, panic hardware)
Structured cabling
EMT / PVC / Wiremold conduit
Automatic doors, gates, and operators
Integrate security systems across platforms as required
Perform system configuration, software installation, firmware upgrades, and testing
Work from ladders, scissor lifts, and boom lifts
Attend and participate in site meetings
Coordinate with other trades on active job sites
Networking / Systems Support
Configure and support security system networks (LAN, WAN, TCP/IP)
DHCP and Dynamic DNS configuration
Router, firewall, and port forwarding setup (security systems context)
Install server/client software and configure network switches
Maintain system updates and firmware
Project Close Out & Documentation
Complete commissioning and test reports
Complete deficiency and punch lists
Complete work orders and redline documentation
Support system commissioning and client handover
Train clients and end users on installed systems
Provide clear and accurate documentation to the management team
Ad Hoc Responsibilities
Provide on site leadership, mentoring, and technical support to field staff
Act as technical escalation point when required
What you must have:
Minimum 5+ years of relevant electronic security or low?voltage experience
Proven experience as a Senior or Lead Technician
Strong understanding of electrical and security drawings
Advanced troubleshooting and problem?solving skills
Fluent in English (verbal and written)
Strong working knowledge of security networking concepts
Experience using test equipment (multimeters, network testers, scanners)
Proficiency with power tools and installation equipment
Ability to meet project deadlines while…