Employment Type
Permanent
Closing Date
16 Nov 2026 11:59pm
Job Title
ServiceNow Developer
Job Summary
Job Description
Who We Are
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.
The Opportunity
This is a permanent full-time position based in Sydney / Melbourne.
Working as part of an Agile DevOps delivery team, you’ll contribute across the full development lifecycle, including solution design, development, deployment and continuous enhancement.
If you’re an experienced ServiceNow professional who enjoys solving complex integration challenges and building reliable, reusable solutions, we’d love to hear from you.
What We Offer
Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business.
Purchased annual leave scheme
Additional Telstra day off
Additional 30% off Telstra products and services
Toolkit provided (laptop + mobile phone + plan paid for)
What you’ll do
Design, develop, deploy and enhance ServiceNow solutions.
Develop and improve technology solutions that integrate with business processes and systems.
Build and maintain ServiceNow integrations with other applications and platforms.
Support application performance analysis and capacity planning.
Review functional, security, integration, performance, quality and operational requirements.
Assess new technologies and estimate new features.
Contribute to technical POCs and forums and share knowledge across the team.
What you’ll bring
You’ll have strong hands-on ServiceNow development and implementation experience , with knowledge across:
ServiceNow ITSM , including Incident, Problem and Change Management
ServiceNow CSM
ServiceNow administration and implementation
ServiceNow integrations
Script Includes, Client Scripts, Business Rules and Scheduled Jobs
UI Policies and UI Actions
Update Sets and Import Sets
REST APIs, JSON, JavaScript, AngularJS and XSLT
CMDB discovery tools and third-party integrations
CI/CD and test automation using tools including Bamboo, Git and Jira
ServiceNow upgrades and Update Set management.
Experience integrating ServiceNow with external applications using REST, web services or microservices, developing customised ServiceNow portal pages, creating reusable ServiceNow components, and assessing or testing platform upgrades would also be valuable.