INSIDE SALES EXECUTIVE (MEMBER SUCCESS)
£60,000–£70,000 OTE (£40,000 base salary + uncapped commission) and a comprehensive benefits package
Location: London office | Office-based, 5 days a week
Hello. We’re Teya.
Teya was founded on a simple belief: local businesses deserve better.
They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services have made life harder for them, with clunky tools, poor support and complexity that gets in the way of running a business.
Teya exists to change that. We’re building a financial platform for local businesses across Europe, bringing together payments, business accounts and other business tools with simple technology and real human support. From card payments and business accounts to financing solutions, we help our Members spend less time worrying about their finances and more time doing what they love.
We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand.
If you’re ambitious, enjoy connecting with people and want to make a genuine difference for local businesses, we’d love to hear from you.
Your Mission
Help the Members who already trust Teya get more from us, and build your earnings by doing it.
As an Inside Sales Executive in our Member Success team, you’ll work only with Members who already use Teya, never new leads. Make no mistake: this is a sales role, not an account management one. You’ll study how each Member’s business is trading, spot where our wider products could help it grow, and sell the right solution through consultative conversations.
Success is measured by how much more each Member gets from Teya and how much more each relationship is worth over time, not by one-off sales. Expect clear activity and revenue targets, uncapped commission and real progression for people who perform.
Our Member Success team is set to triple in size, so there’s real room to grow with it.
Your responsibilities will include:
- Read the account first: Review each Member’s trading patterns, seasonality and product usage to find genuine cross-sell and upsell opportunities before you pick up the phone.
- Understand the business: Talk with owners about their goals, cash flow and pressures, and work out what would genuinely make a difference.
- Sell the wider suite: Recommend and sell products including Merchant Cash Advance (MCA), the Teya business account, credit cards and loans.
- Sell responsibly: Be clear about how each product works, what it costs and when it isn’t the right fit, so every Member knows exactly what they’re agreeing to.
- Close and hand over: Work through objections and own each opportunity from first conversation to agreement and handover.
- Run your portfolio: Manage your book of Members with strong CRM discipline, so no opportunity in your portfolio goes untouched.
- Grow lifetime value: Make sure every product you sell earns its place, so Members stay with Teya longer and do more with us.
- Work as one team: Partner with Inside Sales, Onboarding, Risk and Customer Support, and feed back what Members tell you to shape how we sell, support and build our products.
Your Story
The best people in this role are salespeople who think like advisers. Your Members already know Teya, so the job isn’t winning their attention. It’s earning the right to recommend more, and getting that recommendation right.
It’s a great fit if you’d rather go deep with a portfolio of businesses than chase a stream of new leads.
We’re looking for people who bring:
- Sales experience: A track record in a target-driven sales role, ideally including cross-selling or upselling to an existing customer base. Phone-based experience helps, but it isn’t essential.
- Commercial curiosity: You can read an account, spot a pattern in the numbers and turn it into a reason to call.
- Member-first judgement:…