Location: Austin, United States of America
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Remote/Hybrid- Austin, TX or Texas
Thales is hiring an experience Telecom & IoT Sales to join our Mobility Connectivity Solutions (MCS) business. This role involves managing business and technology relationships with assigned accounts to drive growth and acquiring new IoT customers. The ideal candidate will have the ability to handle a fast-paced business environment and work collaboratively under tight deadlines, with a range of positions and levels of authority. Also will need to have strong technical expertise, excellent communication skills, and organizational talents are essential.
Key Areas of Responsibility
Promotes and sells the full MCS Consumer and IoT Products & Solutions including advanced complex solutions for potential opportunities
Follows eSIM standards evolutions for Consumer and IoT: SGP.02, SGP.22 and SGP.31/32, SGP.41/42 through GSMA or GSMA related forums/reports
Manages the overall sale process including, change requests for designed customers
Supports the definition of the sales strategy for a project or, more broadly speaking, the sales approach in relation to a specific customer, working in conjunction with the KAM/AM
Successfully negotiates the terms of an agreement and closes sales in line with expectations
Takes in orders (sales function) through actions, ranging from pre-sales, in cooperation with the Key Account Managers (KAM) and Account Managers (AM) (for Platinum and Gold accounts) and Business Development teams up to the end stages of sales
Promote and sell the full range of MCS Consumer and IoT Products & Solutions, including advanced complex solutions.
Summarizes and monitors sales forecasts
Establishes budgets with the client and company and tracks account metrics
Ensures customer satisfaction in cooperation with the KAM, through appropriate initiatives, and addressing problems and complaints on a case-by-case basis
Captures information on aspects such as risks & opportunities, marketing and sales to share in the Unit (incl. with Bid/project teams), develops awareness of customer environment
Gathers and prioritizes NORAM feedbacks for Thales corporate product line roadmap of features (eSIM repository, convergence Consumer/IoT) but also business model enhancements
Responsible for creating short range and long range plans for the assigned accounts and present those for approval to MCS leadership
Lead a cross functional team dedicated to your accounts – system architects, technical consultants, customer service, operations and technical delivery teams
Minimum Qualification
Bachelor in Computer Science, Electrical Engineering Telecommunications or a related field and or equivalent work experience can be substituted for degree.
5 years of sales experience with focus Telecom and IoT with customer interfacing
Technical expertise in Telecom (incl 5G), IT, IoT, Satellite player technology such as Non-Terrestrial-Networks (NTN).
Mobile Network Operator and IoT market
Ability to develop trusted advisor relationships with key customer executives and stakeholders
Strong negotiation and closing skills, with responsibility for achieving sales objectives for a portfolio of accounts
Ability to leverage industry networks to identify new business opportunities within existing accounts
Responsible for creating and presenting short-term and long-term plans for assigned accounts to MCS leadership
Proven ability to…