Data Insights & Operations Manager
Location: Remote within the United States
ABOUT ANET
Achievement Network (ANet) is a nonprofit organization dedicated to helping all students achieve strong educational outcomes. We partner with school and system leaders to strengthen teaching and learning through the strategic use of assessments, coaching, and tools that drive meaningful results. Individuals who join ANet become part of a dynamic, mission-driven, and collaborative organization focused on making a lasting impact in schools. We are committed to supporting one another and growing together as a team.
THE OPPORTUNITY
This is an Exempt, Full-Time role, expected to work approximately 40 hours per week.
Reporting to the Senior Vice President, Partner Insights & Operations, the Data Insights & Operations Manager will lead how ANet turns data into insights that school and system leaders use to make decisions. Insights is one of ANet’s biggest bets: data is only as valuable as the insights drawn from it, and this role makes sure decision makers can make meaning of relevant data quickly and at scale.
The Data Insights & Operations Manager will be responsible for shaping and leading the production of insights for our partners, and ensuring there is the right data to create those insights through cross functional collaboration.
TRAVEL
Approximately 2 times a year
RESPONSIBILITIES
Lead the production of standardized and partner insights
Shape and execute the approach for content and delivery of partner insights - standardized and partner specific
Ensure clear roles and responsibilities for production and distribution of insights
Review qualitative and quantitative data alongside the team to ensure insights are achieving intended outcomes
Identify opportunities to build efficiency, precision, and actionability into partner insights (standardized and partner specific)
Pilot other approaches to insight generation and visualization aimed at scaling standardized insight delivery
Build efficiency, precision and actionability into insights, and pilot new approaches to generation and visualization (including AI) to scale delivery without proportional headcount.
Ensure the right data exists to produce those insights
Partner with Product, Partner Experience & Impact, Design & Innovation, Marketing and Sales so insight needs are reflected in what’s collected and how systems connect.
Define and maintain ownership, access and quality standards for the data that feeds insights.
Collaborates with Product, Partner Experience & Impact, Design & Innovation, Marketing, and Sales to ensure organizational measurement needs are captured and reflected in systems
Manage and develop the analyst team
Manage and develop Data & Insights analysts
Build tools, templates, and QA routines that let analysts scale work
COMPETENCIES
In order to be successful in this role, candidates must demonstrate the following:
Critical Thinking & Data Orientation: Prioritizes which information is of greatest value, recognizes and reconciles discrepancies across sources, and extracts sophisticated insight from complex, multi-source data.
Considers the implications of data disaggregation and ensures they are routinely applied when generating solutions or making decisions.
Communicates the implications of data within the department and offers tailored guidance based on insights.
Planning and Prioritization: Builds contingencies into plans for known barriers so nearly all work is delivered on time, and organizes complex work that needs input from across the team and other departments.
Brings a solution orientation to harder obstacles and asks for help early to keep project goals and timelines on track.
Communication: Produces concise, professional writing and communicates with precision; speaks fluently about the team’s goals and how they map to day-to-day decisions.
Actively seeks out stakeholders’ points of view across functions (Product, Engineering, Marketing, analysts), with empathy…