Position summary:
The Release Engineer is responsible for executing and supporting software releases across The Clearing House's payment platforms, including CHIPS, Real Time Payments (RTP), EPN, and SVPCO. This role supports deployments across Quality Engineering (QE), Bank Test (BT), and Production environments, ensuring accuracy, operational stability, and compliance with established change and release management controls.
The Release Engineer serves as a technical resource for deployment automation and tooling, working closely with Product Engineering, Operations, and other technology teams to maintain deployment configurations, troubleshoot issues, and support new initiatives. Responsibilities also include ownership and continuous improvement of release execution and governance processes, release tracking, version accuracy, documentation, and audit compliance.
This position requires strong technical troubleshooting skills, attention to detail, and the ability to manage competing priorities in a fast-paced, highly regulated environment. The Clearing House operates in a 24x7x365 environment, requiring occasional evening and weekend work to execute or support planned software deployments.
About The Clearing House: The Clearing House Payments Company L.L.C. is a bank-owned industry utility that shapes the payments landscape and provides infrastructure for safe, reliable, and efficient payments. We see an economy where everyone is connected and a future where modern payments make life easier. The Clearing House operates four payment systems: a high-value wire-transfer system (the CHIPS® network), the country’s first and largest instant payments system (the RTP® network), an automated clearinghouse network (the EPN® network), and a check image exchange network (the Image Exchange Network). TCH also operates a bank account number tokenization service, runs a payments association known as the TCH Payments Authority, and maintains the rules for private-sector check image exchange through its ECCHO® business line.
Qualifications required:
The candidate must be self-motivated, detail-oriented, and capable of working independently or collaboratively in a fast-paced, highly regulated environment. Strong technical troubleshooting, organizational, and communication skills are essential, along with the ability to manage multiple concurrent release activities.
Experience with software release engineering, application deployments, or technical application support in enterprise environments.
Working knowledge of software release and change management processes across testing and Production environments.
Hands-on experience administering and troubleshooting Windows Server and Linux operating systems.
Experience developing, modifying, and troubleshooting deployment automation scripts using both PowerShell and Bash/Shell scripting.
Experience with enterprise deployment automation tools, such as IBM DevOps Deploy (formerly UrbanCode Deploy), or comparable platforms.
Understanding of software version control, deployment package management, and release tracking processes.
Experience troubleshooting deployment failures, analyzing logs, identifying root causes, and coordinating technical issue resolution.
Experience with IT Service Management (ITSM) tools, such as ServiceNow or comparable platforms, and working knowledge of ITIL or equivalent change and release management practices.
Ability to develop and maintain technical deployment procedures, operational documentation, and process standards.
Experience collaborating with application development, infrastructure, operations, and other technical teams to support software releases.
Excellent verbal and written communication skills, with the ability to prioritize competing responsibilities and work effectively under pressure.
Qualifications desired:
Direct experience administering and configuring IBM DevOps Deploy (formerly UrbanCode Deploy), including application processes, components, environment…