The Flexi Group operates premium flexible workspace brands—including Common Ground, the Hive, and The Cluster—spanning 11 major cities across the Asia-Pacific region and Australia. We create beautifully crafted, productivity-driven environments designed to help teams excel.
Each brand offers a distinct community and tailored experience, functioning as a vibrant hub where businesses can connect, collaborate, and expand their professional networks.
In addition to flexible workspace offerings, our enterprise service, Tailored by Flexi, collaborates with organisations to build custom office spaces, oversee day-to-day operations, and streamline scale-up efforts with integrated Employer of Record (EOR), recruitment, and payroll solutions.
Our goal is to foster meaningful connections by creating a welcoming second home where professionals build friendships and bring ideas to life.
If you are passionate about elevating the workplace experience and excel in a collaborative team setting, explore career opportunities with The Flexi Group and join our vibrant community.
We are looking for an entrepreneurial, ambitious, personable and business-savvy Location Manager whose values align with our TEAM; standing for Together, Extra-mile, Accountable and Mindful. The Location Manager works closely with the Senior Location Manager, General Manager, Operations Manager and Country Manager (depending on the structure of your location and country) to ensure the smooth running of the day-to-day business and facilities. The core focus is to deliver and develop an unrivalled member experience by driving the team to put on engaging community events, resulting in partnerships and lasting relationships with members. As leaders, they need to pass on their knowledge through training their team. They are inspirational and accountable for the performance of the business, their team and themselves.
ADMINISTRATION AND FINANCE
Responsible for all finance such as petty cash, invoicing, receipt of payments and management reports.
Ensure the community team is trained on all required administrative and finance tasks.
Ensure your team meets the financial deadlines, reports accurately, and has the knowledge to deliver what is expected.
Responsible for ensuring inventory is complete and ordering is within the set budget.
Obtain and analyse P&L reports and conduct variance analysis when required.
Responsible for ensuring billing is complete, and that aged receivables are followed up with minimalising late payments and ensuring month-end finance reporting can be completed on time.
MEMBER EXPERIENCE AND OPERATIONS
Develop relationships with members and proactively understand their needs in order to bring ideas and recommendations to the table and create an action plan to exceed the expectations of every member, improving the overall member experience.
Ensure the community team has the tools and knowledge to adequately solve member-related issues to help foster a collaborative community, train your team and step in when needed.
Drive weekly community initiatives to develop connections between members, such as member introductions, events and social media engagement.
Responsible for the overall cleanliness and upkeep of the space is up to standard, including essential maintenance, dusting, utensil washing, spot cleaning, cleaning the bathroom, cleaning up spills, keeping the pantry stocked and tidy, etc. working with and coordinating the team to deliver exceptional standards.
Responsible for reporting and following up with the New Projects team regarding maintenance and improvements and ensuring that costs align with the set budget.
Conduct quality control checks and address and solve issues immediately.
Ensure you and the team deliver a personalised, high-quality member experience.
Oversee all daily operations of your location (front desk services, event planning, social media marketing of the space, etc.).
SALES
Work with the Country Manager and Sales Lead to ensure that…