A better way to deliver care starts here!
Headquartered in Scottsdale, AZ, The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
At The Joint Chiropractic, our corporate team is central to supporting franchise success, enabling exceptional patient experiences across our network, and driving sustainable business growth. Now that we operate as a pure franchisor, we're seeking a Vice President & Chief Human Resources Officer (CHRO) who can translate business strategy into impactful people solutions while fostering a lean, high-trust, high-performance, values-driven culture.
Reporting directly to the CEO, the CHRO serves as a strategic business partner to executive leadership and leads all aspects of the Human Resources function for the Company's corporate team, including talent strategy, organizational development, talent acquisition, total rewards, employee relations, HR operations, compliance, and learning and development. This executive will play a critical role in strengthening organizational capability, developing leaders, and ensuring the Company has the talent, culture, and infrastructure needed to achieve its long-term objectives.
The ideal candidate brings broad Human Resources leadership experience, strong business acumen, and a passion for building organizations where people and performance thrive together. They are equally comfortable shaping strategy and driving execution, using data and insights to inform decisions, improve organizational effectiveness, and deliver meaningful business results.
Key Responsibilities
Partner with the CEO and Executive Leadership Team to develop and execute people strategies that support the Company's strategic priorities, operational goals, and long-term growth.
Provide executive leadership across all areas of Human Resources, including talent acquisition, organizational development, performance management, total rewards, employee relations, compliance, HR operations, and learning and development.
Lead organizational design, workforce planning, succession planning, and change management initiatives that strengthen organizational effectiveness and position the business for continued growth, communicating change with clarity and care.
Build and cultivate a high-performance, inclusive culture where employees feel safe speaking up, by implementing effective performance management, leadership development, employee engagement, recognition, and retention strategies.
Coach and develop leaders at all levels of the organization, strengthening leadership capability, talent development, and team effectiveness.
Serve as a trusted, confidential coach and sounding board to the CEO and executive team, providing candid feedback on leadership effectiveness, team dynamics, and sensitive people matters.
Lead talent acquisition strategies that proactively address workforce needs, attract top talent, and deliver an exceptional candidate experience.
Oversee compensation, benefits, wellness, and recognition programs that support employee engagement while aligning with business objectives and financial goals.
Leverage workforce analytics, organizational metrics, and employee insights to evaluate effectiveness, identify opportunities, and drive continuous improvement.
Lead responsible, practical adoption of AI and HR technology to improve the employee experience and HR efficiency, in partnership with IT, Legal, and Information Security.
Ensure HR operations are efficient, scalable, and compliant with all applicable federal, state, and local employment laws, while maintaining strong governance and risk…