Talent Pooling / Expression of Interest
As a Network & Systems Engineer, you will play a critical role in supporting and maintaining enterprise infrastructure environments across networking, identity services, server platforms, endpoint management, and operational services.
This is a potential contract opportunity for an experienced infrastructure specialist to join one of The Missing Link's enterprise customers. You will work within a mature technology environment, supporting critical business systems while contributing to infrastructure improvement and transition initiatives.
Working closely with internal technology teams, managed service providers, architects, and key stakeholders, you will be responsible for maintaining stable, secure, and well-managed infrastructure services while delivering operational excellence across both network and systems domains.
This contract role provides an excellent opportunity to work within a large-scale enterprise environment, contributing to both business-as-usual operations and targeted infrastructure modernisation projects.
About The Missing Link
At The Missing Link, we don't just keep up with the pace of technology, we set it. With 28+ years of innovation, a team of 200+ specialists, and the backing of global powerhouse Infosys, we have become one of Australia's most awarded IT providers.
We help businesses move faster with cutting-edge Cyber Security, IT & Cloud, AI & Automation, and Managed Services solutions. As our Staff Augmentation Practice continues to grow, we are partnering with enterprise customers to provide highly skilled technology professionals who can deliver meaningful outcomes in complex environments.
If you want to work where ambition meets opportunity, you've found your place.
Requirements
Key Responsibilities
Network Operations
Support and maintain enterprise Cisco switching, routing and wireless environments.
Troubleshoot complex LAN, WAN, wireless and connectivity issues.
Perform root cause analysis and implement corrective actions.
Monitor network performance, availability and capacity.
Infrastructure & Identity Services
Administer Active Directory environments, including:
Domain Controllers
Group Policy
DNS
DHCP
Sites & Services
Support Microsoft 365 identity and access services.
Administer MFA, NPS and Conditional Access controls.
Maintain critical infrastructure and core platform services.
Monitoring & Service Management
Operate and maintain network monitoring solutions such as ManageEngine or equivalent platforms.
Investigate alerts and incidents, driving issues through to resolution.
Manage incidents, problems and changes using an enterprise ITSM platform.
Contribute to continuous service improvement initiatives.
Endpoint Management
Support SCCM and Intune environments.
Manage patching, software deployment and endpoint compliance activities.
Maintain endpoint management standards and operational effectiveness.
Vendor & Operational Management
Act as a key technical liaison between internal stakeholders and managed service providers.
Coordinate resolution of operational issues and service delivery concerns.
Ensure third-party providers meet agreed service expectations.
Infrastructure Transition Activities
Deliver server upgrade and migration activities.
Perform file server migration, cutover and decommissioning tasks.
Complete DFS migration activities while maintaining service continuity.
Support infrastructure modernisation initiatives and operational improvements.
Documentation & Knowledge Management
Develop and maintain technical documentation, runbooks and operational procedures.
Ensure infrastructure records remain current and accurate.
Provide operational knowledge transfer and continuity support.
About You
You are a hands-on infrastructure professional with strong experience across both networking and Microsoft systems administration.
You are comfortable operating within complex enterprise environments and enjoy taking ownership of infrastructure issues…