The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.
Job Description
About the Team
The mission of the Agency Development & Sales Strategy team is to leverage agencies as our next big source of incremental revenue growth. Our strategy is to create the conditions for our Sales Organization to drive more revenue from agency partners. Our approach is threefold: drive demand by changing perceptions; enable commerce by reducing friction and creating incentives; and standardize ways of working in order to scale. As a small but growing team, we have outsized impact by leveraging other internal teams, including Industry Marketing, Sales, Revenue Operations, and Programmatic Ops.
About the Role
You will report to the Associate Director, Agency Development & Sales Strategy. This role is based in our New York office and follows a hybrid work schedule.
As the Operations & Engagement Coordinator, you will support the operational core of the team. You will help execute day-to-day processes, coordinate projects, and manage logistics that enable successful, long-term partnerships with advertising agencies, with a particular focus on agency-facing activations. You will ensure that information, timelines and logistics stay aligned. You will assist in setting up and maintaining internal systems and workflows that translate strategy into successful agency partnership.
This role is ideal for a highly organized professional with strong project coordination skills, attention to detail, and an interest in agency partnerships, engagements, and media. Success in this role is defined by reliable execution, clear communication, and the smooth, scalable operation of our processes.
Responsibilities
Change agency perceptions of The Times
Agency Engagements: Support the planning and coordination of agency-specific engagements (e.g., Lunch & Learns, leadership gatherings, summits); managing logistics, invitations, venue and vendor coordination, materials preparation, and day-of execution
Scheduling: Maintain an event calendar, track deadlines, manage checklists, coordinate internal stakeholders (Sales, Marketing, Research, Creative), and ensure follow-up actions and reporting are completed on time
Outbound Communications: Help create external-facing materials – such as competitive reports and presentation decks – to strengthen agency relationships
Enable commerce by reducing friction and creating incenti ves
Agency Partnerships: Support the development and execution of revenue-generating deals with agency partners (e.g., tracking deliverables, updating status docs, coordinating approvals)
Strategic Implementation: Support the roadmapping, scoping and executing of strategic initiatives and work streams aligned with team goals
Prioritization and Planning: Coordinate with Sales, Revenue Operations, and Programmatic teams to identify opportunities, propose priorities, and ensure alignment on agency engagement strategies
Standardize ways of working in order to scale
Workflows: Help design and refine workflows and processes that streamline repeated tasks and external-facing materials, using AI-driven tools and automations where possible
Industry Research: Monitor industry trends and agency needs, collaborating with Sales Ops and Measurement teams to generate insights that enhance The Times' value proposition.
Lifecycle Support: Support the lifecycle of projects by helping to organize information, schedule meetings, capture notes and action items, and follow up with stakeholders to keep work…