- Pay
- $74–95k
- Where
- Washington DC, England, GB · GB
- Level
- Senior
Join a startup PR & Communications company as a Client Services Director in Washington DC.
PR agencies in Washington DC live or die on client retention, and startups in this sector are rewriting the playbook on how that relationship gets managed.
This business has built its reputation on fast, sharp communications work for growing clients, and it now needs a Client Services Director who can hold that relationship together while the company scales.
It's a small team with big accounts, which means the Client Services Director carries real weight from day one.
Here's what you'll be doing: Own the day-to-day relationship for a portfolio of PR and communications clients, acting as their main point of contact Translate client goals into campaign briefs that the creative and media teams can actually deliver against Run quarterly strategy reviews with clients, presenting results and adjusting plans based on what's working Spot upsell and retention risk early, and act on it before it becomes a problem Mentor junior account staff and set the standard for how client work gets handled across the business Negotiate contract renewals and scope changes directly with client stakeholders Here are the skills you'll need: Several years' experience in a client-facing PR & Communications role, ideally at account director level or above A track record of growing client accounts, not just maintaining them Comfortable presenting to senior stakeholders and handling pushback calmly Strong writing skills.
You'll be reviewing and sometimes drafting client-facing materials yourself Able to juggle multiple accounts without dropping the details that matter A genuine interest in working at startup pace, where priorities shift and you pick up whatever needs doing Key perks and benefits: Salary of $74,000 to $94,500, depending on experience Equity in the business, so you share in what you help build Hybrid working arrangement based in Washington DC, with flexible hours around it A dedicated learning and development budget to invest in your own growth Flat structure.
No layers of management between you and the decisions that matter Why pursue a career in PR & Communications?
Washington DC is one of the strongest markets in the US for PR & Communications work, thanks to the concentration of government, policy and advocacy clients who need sharp messaging.
The sector keeps growing because every business, however small, eventually needs someone who can tell its story properly.
A Client Services Director who gets good at this rarely struggles for opportunities afterwards.
This Client Services Director opportunity is brought to you by The Opportunity Hub UK.