Pay Range: $28-34/hour
Dock Technician
Job Summary
In a safe, efficient, and professional manner, the Dock Technician performs preventive maintenance (PMs), troubleshooting, and repairs on commercial and industrial facility equipment, with a primary focus on loading docks, dock equipment, commercial doors, and related building systems. The technician demonstrates excellent communication skills, exceptional follow-through, and a commitment to safety, quality, and customer service.
Essential Duties & Responsibilities
Follow all company safety policies and OSHA regulations, including lockout/tagout (LOTO) procedures and life-critical safety practices.
Conduct routine "shift rounds" to inspect facility systems and equipment, identify deficiencies, and document equipment performance.
Perform preventive maintenance, troubleshooting, and minor repairs on commercial and industrial facility equipment.
Inspect and evaluate equipment by measuring operating characteristics such as:
Speed
Pressure
Vacuum
Vibration
Equipment wear
Replace expendable components including:
Belts
Hoses
Filters
Fluids
Lubricants
Service and maintain:
Dock levelers
Dock seals
Dock bumpers
Dock locks
Automatic doors
Hollow metal doors
Overhead doors
Commercial locks and door hardware
Perform routine preventive maintenance including:
Filter changes
Condenser cleaning
Oil changes
Equipment lubrication and greasing
Complete basic facility repairs including:
Painting
Patching
Minor plumbing repairs
Basic electrical repairs
Lighting repairs
Complete required training related to:
Confined space procedures
Hazardous energy control (LOTO)
Required safety documentation
Document completed work, inspections, and findings within the Computerized Maintenance Management System (CMMS).
Analyze maintenance findings and recommend updates to preventive maintenance schedules.
Communicate effectively with coworkers and customer personnel regarding work requests, project status, and estimated completion times.
Coordinate with and provide guidance to subcontractors performing facility services when required.
Maintain a clean, organized, and safe work environment.
Perform other duties as assigned by the Site Manager.
Qualifications
Education
High School Diploma or equivalent required.
Trade school education or related technical training preferred.
Experience
Minimum three (3) years of experience servicing and maintaining:
Commercial dock levelers
Dock locks
Dock equipment
Automatic doors
Commercial overhead doors
Commercial door hardware
Experience maintaining dock maintenance programs and maintenance records.
Experience troubleshooting:
Electronic controls
Power supplies
Pneumatic systems
Hydraulic systems
Basic rigging experience required.
Previous experience with the following manufacturers is preferred:
Rite-Hite
Poweramp
Nabco
Stanley Access Technologies
Record USA
Tormax
Besam
Allegion
ASSA ABLOY
Experience performing physically demanding maintenance work in commercial or industrial environments.
Licenses & Certifications
Valid driver's license required.
AAADM (American Association of Automatic Door Manufacturers) certification preferred.
Communication Skills
Ability to read, understand, and interpret:
Safety rules
Operating instructions
Maintenance manuals
Procedures
Technical drawings
Ability to accurately complete maintenance reports and correspondence.
Ability to effectively use email and computerized work order systems.
Ability to communicate professionally with customers, coworkers, supervisors, and contractors.
Ability to present information clearly to employees and customer groups.
Technical Qualifications & Skills
Proficient with hand tools and power tools.
Ability to disassemble and reassemble:
Mechanical fixtures
Pumps
Fans
HVAC equipment
Building-related mechanical systems
Working knowledge of:
Mechanical systems
Plumbing
Electrical systems
Carpentry
Ability to perform basic building maintenance and equipment repairs.
Ability to safely operate:
Forklifts
Scissor…