Get to know The Pokémon Company International
The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.
Learn more online at corporate.pokemon.com and pokemon.com .
Get to know the role
Job Title: Business Operations Manager, Direct-to-Consumer
Job Summary: This role supports the growth and operational success of TPCi's direct-to-consumer business across automated retail and ecommerce channels. It combines sales planning, inventory management, business operations, and cross-functional execution to ensure products are effectively positioned, stocked, and available to customers. This person will play a key role in optimizing automated retail performance, supporting continuity, and helping expand the business into new regions.
FLSA Classification (US Only): Exempt
People Manager: No
What you’ll do
Sales and Business Performance Management
Analyze sales, inventory, and assortment performance to identify business opportunities and risks
Develop forecasts and business recommendations that support revenue and inventory objectives
Monitor key performance metrics and communicate actionable insights to stakeholders
Business Operations
Manage merchandising, inventory, and product availability processes across direct-to-consumer channels
Support business initiatives, new launches, and market expansion efforts through operational planning and execution
Identify opportunities to improve processes, systems, and overall business efficiency
Cross-Functional Partnerships
Coordinate with teams across supply chain, logistics, marketing, technology, and operations to execute business priorities
Act as a central point of communication for business performance, operational issues, and key initiatives
Resolve issues proactively and adapt plans as business needs evolve
Process Management & Data Integrity
Manage business data, reporting, and system configuration to support operational accuracy
Validate business processes and identify opportunities for continuous improvement
Leverage data and analysis to inform decision-making and operational strategy
Maintain and validate product, inventory, and sales data within business systems
Identify process improvement opportunities and recommend scalable solutions
Help establish operational processes and ownership models that support future business expansion
What you’ll bring
Five (5) to seven (7) years of relevant professional experience in business operations, sales operations, inventory planning, category management, retail operations, ecommerce operations, supply chain planning or a demonstrated equivalent level of expertise
Bachelor's degree in Business, Supply Chain, Operations, Economics, Marketing, Data Analytics or a related field or a demonstrated equivalent level of applicable experience
Experience using data and business metrics to drive operational or commercial decisions
Experience managing multiple projects or operational initiatives simultaneously
Strong communication skills with the ability to translate business needs into actionable plans
Ability to travel up to 3 times a year domestically and internationally
Base Salary Range: For this role, new hires generally start between $95,000.00 - $127,000.00 per year. The full range is $95,000.00 - $172,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.
#LI-Hybrid #LI-JL1
How you’ll be successful
Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and…