About The Social House
The Social House is more than a hotel. We are a collection of experiences, stories, and spaces designed to inspire connection. From our award-winning restaurants and vibrant events to our thoughtfully curated guest experiences, we are driven by creativity, culture, and exceptional hospitality.
We are looking for an experienced, innovative, and results-driven Assistant Marketing Manager – Digital & Communications to join our team. This is an exciting opportunity for a marketing professional passionate about digital marketing, content creation, storytelling, and integrated campaigns that drive engagement and deliver measurable commercial results.
If you thrive in a creative, fast-paced environment and have a passion for building distinctive lifestyle brands, we would love to hear from you.
About the Role
Reporting to the Marketing & Communications Manager, the Assistant Marketing & Communications Manager will support the implementation of the hotel's marketing strategy, with a strong focus on digital channels, content development, and marketing communications.
The role involves managing the hotel's digital presence across social media, website platforms, digital advertising, and other communication channels. Working closely with the Creative Lead and cross-functional teams, you will coordinate impactful campaigns that strengthen brand awareness, engage target audiences, enhance the guest experience, and contribute to the hotel's commercial objectives.
Key Responsibilities
1. Digital Marketing
Plan, execute, monitor, and optimise digital marketing campaigns across Google, Meta, and other relevant platforms.
Analyse campaign performance and recommend data-driven improvements to maximise reach, engagement, and conversions.
Support search engine optimisation (SEO) initiatives to improve website visibility and search rankings.
Stay up to date with emerging digital marketing trends, tools, and technologies, recommending innovative approaches to strengthen the hotel's digital presence.
2. Social Media Management
Develop and implement the hotel's social media strategy in alignment with the overall marketing and brand strategy.
Develop and manage engaging content calendars, coordinating content planning, scheduling, and publishing across relevant platforms.
Create and execute strategies to grow online communities through relevant, creative, and engaging content.
Monitor social media performance, track key metrics, and prepare regular reports with actionable insights.
3. Content Creation & Creative Collaboration
Plan, capture, edit, and publish high-quality photo and video content for social media, digital campaigns, and other marketing initiatives.
Develop platform-specific content that supports brand storytelling, guest engagement, and campaign objectives.
Collaborate with the Creative Lead to develop and execute creative concepts while maintaining brand consistency.
Coordinate and support Marketing Intern(s) during content shoots, events, and daily marketing activities, fostering learning and development.
4. Website & Digital Platforms
Manage website content, ensuring all information is accurate, relevant, engaging, and up to date.
Coordinate website updates, promotional content, and campaign landing pages.
Monitor website performance and recommend enhancements to improve user experience, engagement, and direct bookings.
5. Marketing Campaigns & Coordination
Coordinate the planning and execution of integrated marketing campaigns across the hotel and its various outlets.
Develop campaign timelines, track deliverables, and ensure activities are completed within agreed deadlines.
Work closely with internal departments, external partners, and other stakeholders to deliver effective campaigns.
Ensure marketing activities align with the hotel's brand positioning, promotional priorities, and commercial objectives.
6. Marketing Communications
Support email marketing and customer relationship management (CRM) initiatives…