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Position Summary
The Workplace Services Manager is a hands-on leader responsible for overseeing workplace operations across the Houston and College Station offices. This role ensures a professional, efficient, and well-functioning work environment while supporting employees, leadership, and business operations.
This position will partner closely with the Office Director, Managing Directors, Regional Workplace Services leadership, and corporate teams to deliver exceptional workplace services, maintain compliance with local regulations, manage office budgets and vendors, and support office culture and engagement initiatives, ensuring efficient day-to-day operations of the office.
Structure:
Reports to the Office Director and Regional Workplace Services Director.
Responsible for workplace services operations in Houston and College Station.
Role is based in Houston but requires travel to College Station once a month or as business needs require.
Primarily office-based role (five days per week).
Responsibilities
1. Workplace Operations
Daily Operations
Lead and manage Workplace Services activities across all offices.
Ensure offices remain fully stocked, operational, and appropriately equipped.
Serve as the primary point of contact for office-related matters and workplace support requests.
Communicate office updates, operational information, and important announcements.
Support and promote a positive, collaborative office culture.
Facilities & Office Management
Maintain a safe, organized, and professional workplace environment.
Coordinate office maintenance, repairs, furniture purchases, and equipment needed.
Manage office layouts and workplace improvements in partnership with leadership and corporate teams.
Oversee office technology and collaborate with IT to address workplace technology requirements.
Maintain business continuity and workplace documentation.
Budget, Vendor & Business Management
Develop and manage office budgets in partnership with office leadership.
Monitor expenditures and ensure responsible budget management.
Manage relationships with vendors, service providers, landlords, and building management teams.
Negotiate vendor contracts, pricing, and service agreements.
Review and process invoices, ensuring proper coding, approvals, and payment routing.
Coordinate facilities and leasing-related matters with internal stakeholders as required.
Events & Employee Experience
Plan, coordinate, and execute internal and external office events in partnership with Marketing and other stakeholders.
Support client-facing events and office initiatives.
Provide onsite event support, including occasional after-hours coverage.
Help foster employee engagement and workplace community initiatives.
Health, Safety & Risk Management
Maintain compliance with all local health and safety regulations and company standards.
Partner with leadership and corporate teams to mitigate workplace risks.
Ensure workplace procedures and documentation remain current and compliant.
Support emergency preparedness and business continuity planning.
2. Leadership & Administrative Support
Support Managing Directors, Directors, and practice groups to enhance operational efficiency.
Coordinate meetings, conference room logistics, catering, and Microsoft Teams set-up.
Provide administrative assistance related to travel arrangements, expense reports, transportation, registrations, and other operational needs.
Respond to ad hoc business support requests as needed.
3. Corporate Support & Cross-Functional Collaboration
Serve as the primary liaison between the Houston and College Station offices and BRG corporate departments.
Partner with Accounting, IT, HR, Legal, Portfolio Management, and other corporate functions.
Coordinate office-related initiatives and respond to corporate requests.
4. Human Resources, Recruitment & Compliance
Partner with HR to maintain local office policies and procedures.
Maintain office tracking for reporting and…